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Usability and the bottom line

by: G. M. Donahue
Software, IEEE, Vol. 18, No. 1. (2001), pp. 31-37.

X Abstract

There is little debate that usability engineering benefits end users, but its benefit for companies and the people who work for them is less widely known. The author discusses these broader usability benefits and also how to use a cost-benefit analysis to demonstrate the value of usability to your company's bottom line

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This article has been bookmarked 3 times, initially on 2007-07-30.

2008-04-07 User abbyworld
2007-07-30 User wigelius
Group HCI-IHTE-TUT
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