Understanding and Designing for Intermediated Information Tasks in India

<p>Computing in India is usually a multiuser experience. Poor people might only rarely physically access a computing device. Most often, they interact with information resources via a proxy, an empowered user with the required access rights and skills. A taxonomy of interaction scenarios shows a continuum of intermediation--the degree to which such secondary users directly access the user interface. This work demonstrates the importance of considering both primary and secondary users when addressing intermediated interaction scenarios in India and elsewhere in the developing world.</p><p>This article is part of a special issue on Emerging Economies.</p>