The relationship between strategic orientation, service innovation, and performance Export

@article{citeulike:4543389, author = {Grawe, Scott J. and Chen, Haozhe and Daugherty, Patricia J.}, citeulike-article-id = {4543389}, citeulike-linkout-0 = {http://dx.doi.org/10.1108/09600030910962249}, citeulike-linkout-1 = {http://www.ingentaconnect.com/content/mcb/005/2009/00000039/00000004/art00002}, doi = {10.1108/09600030910962249}, issn = {0960-0035}, journal = {International Journal of Physical Distribution \&\#38; Logistics Management}, number = {4}, pages = {282--300}, posted-at = {2009-05-18 21:23:14}, publisher = {Emerald Group Publishing Limited}, title = {The relationship between strategic orientation, service innovation, and performance}, url = {http://dx.doi.org/10.1108/09600030910962249}, volume = {39} }

TY - JOUR ID - citeulike:4543389 L3 - citeulike-article-id:4543389 IS - 4 JF - International Journal of Physical Distribution & Logistics Management SN - 0960-0035 EP - 300 TI - The relationship between strategic orientation, service innovation, and performance PB - Emerald Group Publishing Limited VL - 39 SP - 282 AU - Grawe, Scott AU - Chen, Haozhe AU - Daugherty, Patricia UR - http://dx.doi.org/10.1108/09600030910962249 ER -