The influence of query interface design on decision-making performance

@article{speier2003iqi, abstract = {Data warehousing and data mining technologies have given managers a number of valuable tools that can help them store, retrieve, and analyze information contained in large databases; however, maximizing user performance with these tools remains a challenge for information systems professionals. One important and under-explored aspect of the effectiveness of these tools is the design of the query interface. In this study, the use of visual and text-based interfaces are compared on both low and high complexity tasks. Results demonstrated that decision maker performance was more accurate using the text-based interface when task complexity was low; however, decision makers using the visual interface performed better when task complexity was high. Decision makers' subjective mental work-load was significantly lower when using the visual interface, regardless of task complexity. In contrast to expectations, less time was needed to make a decision on low complexity tasks when using the visual interface, but those results were reversed under conditions of high task complexity.}, author = {Speier, C. and Morris, M. G. }, citeulike-article-id = {1676236}, journal = {MIS Quarterly}, keywords = {is360}, number = {3}, pages = {397--423}, posted-at = {2007-09-19 15:39:27}, priority = {2}, title = {The influence of query interface design on decision-making performance}, volume = {27}, year = {2003} }

TY - JOUR ID - speier2003iqi L3 - citeulike-article-id:1676236 TI - The influence of query interface design on decision-making performance JF - MIS Quarterly VL - 27 IS - 3 SP - 397 EP - 423 N2 - Data warehousing and data mining technologies have given managers a number of valuable tools that can help them store, retrieve, and analyze information contained in large databases; however, maximizing user performance with these tools remains a challenge for information systems professionals. One important and under-explored aspect of the effectiveness of these tools is the design of the query interface. In this study, the use of visual and text-based interfaces are compared on both low and high complexity tasks. Results demonstrated that decision maker performance was more accurate using the text-based interface when task complexity was low; however, decision makers using the visual interface performed better when task complexity was high. Decision makers' subjective mental work-load was significantly lower when using the visual interface, regardless of task complexity. In contrast to expectations, less time was needed to make a decision on low complexity tasks when using the visual interface, but those results were reversed under conditions of high task complexity. KW - is360 AU - Speier, C AU - Morris, MG PY - 2003/// ER -