Managing managed care: the enabling role of IS/IT Export

@article{citeulike:2844193, abstract = {In their conceptualization of the principal/agent relationship, Jensen and Meckling were not referring to a knowledge worker (KW) agent. Agency theory is extended to the context of a KW agent to identify a key role for IS/IT in facilitating the monitoring function. To test this, the dynamics of a critical principal-KW agent relationship in the health-care industry are investigated. It is demonstrated that IS/IT goes beyond just alleviating the agency problem to enabling the KW agent to perform \"self-monitoring\". The results are significant for health care, agency relationships and the use of IS/IT with knowledge workers.}, author = {Wickramasinghe, N. and Lamb, R.}, citeulike-article-id = {2844193}, citeulike-linkout-0 = {http://dx.doi.org/10.1108/02689230210434961}, citeulike-linkout-1 = {http://www.ingentaconnect.com/content/mcb/025/2002/00000016/F0020002/art00010}, doi = {10.1108/02689230210434961}, issn = {0268-9235}, journal = {Journal of Management in Medicine}, keywords = {alignment, ehealth, employees, strategy}, pages = {238--250}, posted-at = {2008-05-29 13:04:52}, priority = {2}, publisher = {Emerald Group Publishing Limited}, title = {Managing managed care: the enabling role of IS/IT}, url = {http://dx.doi.org/10.1108/02689230210434961}, year = {2002} }

TY - JOUR ID - citeulike:2844193 L3 - citeulike-article-id:2844193 N2 - In their conceptualization of the principal/agent relationship, Jensen and Meckling were not referring to a knowledge worker (KW) agent. Agency theory is extended to the context of a KW agent to identify a key role for IS/IT in facilitating the monitoring function. To test this, the dynamics of a critical principal-KW agent relationship in the health-care industry are investigated. It is demonstrated that IS/IT goes beyond just alleviating the agency problem to enabling the KW agent to perform "self-monitoring". The results are significant for health care, agency relationships and the use of IS/IT with knowledge workers. JF - Journal of Management in Medicine SN - 0268-9235 EP - 250 TI - Managing managed care: the enabling role of IS/IT PB - Emerald Group Publishing Limited SP - 238 KW - alignment KW - ehealth KW - employees KW - strategy AU - Wickramasinghe, N AU - Lamb, R PY - 2002/// UR - http://dx.doi.org/10.1108/02689230210434961 ER -