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Towards user design? On the shift from object to user as the subject of designby: Johan Redstrom
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AbstractIf design used to be a matter of physical form, its subject the material object, it now increasingly seems to be about the user and her experiences. A central problem with this development is the confusion between what we are designing and who is going to use it--the shift towards user design. Trying to optimise fit on basis of knowledge about use and users, we risk trapping people in a situation where the use of our designs has been over-determined and where there is not enough space left to act and improvise.
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