Sat, 05 Jul 2008 21:02:19 BST CiteULike: jonathanbp's library [267 articles] http://www.citeulike.org/user/jonathanbp CiteULike.org en-gb Copyright © 2004-2008 citeulike.org http://www.citeulike.org/user/jonathanbp/article/2926549 <i></i> Beyond "From" and "Received": Exploring the Dynamics of Email Triage R Ms 2008-06-25T17:52:46-00:00 activities email http://www.citeulike.org/user/jonathanbp/article/1403772 <i>(2001)</i><br /><br />As more people use e-mail at home or on the job, more people have come to experience the pain of e-mail that Denning first wrote about 20 years ago [3]. In this paper, we present data from a field study in our own company to add to the existing body of research about how people use e-mail. We then use these data and prior literature to outline a framework of the five main activities that we believe people use e-mail for. In particular, we focus on two activities that we believe have been... Supporting email workflow G Venolia L Dabbish J Cadiz A Gupta (2001) 2007-06-22T05:40:27-00:00 2001 email ibm tasks http://www.citeulike.org/user/jonathanbp/article/1403773 <i>(1998)</i><br /><br />Electronic mail, email, is one of the most widespread computer applications today. While email in general is very popular among its users, there are also drawbacks with email usage: an increasing amount of messages that overwhelm users, systems that are too complex for naive users and at the same time do not support the needs of experienced users. Electronic Mail in a Working Context O Balter (1998) 2007-06-22T05:43:26-00:00 1998 email ibm tasks http://www.citeulike.org/user/jonathanbp/article/1403779 <i>(2002), pp. 550-551.</i><br /><br />Email was originally designed as a tool for asynchronous communication. However, its current usage goes far beyond that. One of the most commonly performed activities in email is the management of pending tasks. This research focuses on how to support this activity in email and explores alternative solutions that use different external representations of messages and associated tasks. Reinventing the inbox: supporting the management of pending tasks in email Jacek Gwizdka doi:10.1145/506443.506476 (2002), pp. 550-551. 2007-06-22T06:00:50-00:00 2002 550 551 ACM Press email ibm tasks http://www.citeulike.org/user/jonathanbp/article/1403781 <i>(2001), pp. 392-393.</i> An experimental framework for email categorization and management Kenricj Mock doi:10.1145/383952.384033 (2001), pp. 392-393. 2007-06-22T06:04:22-00:00 2001 392 393 ACM Press email ibm http://www.citeulike.org/user/jonathanbp/article/1404854 <i>User Modeling 2003 (2003), pp. 146-146.</i><br /><br />This paper reports our work to build an email interface which can learn how to predict a user's email classifications at the same time as ensuring user control over the process. We report our exploration to answer the question: does the classifier work well enough to be effective? There has been considerable work to automate classification of email. Yet, it does not give a good sense of how well we are able to model user's classification of email. This paper reports the results of our own evaluations, including a stark observation that evaluation of this class of adaptive system needs to take account of the fact that the user can be expected to adapt to the system. This is important for the long term evaluation of such systems since we may find that this effect means that our systems may be performing better than classic evaluations might suggest. Iems: Helping Users Manage Email Eric Mccreath Judy Kay User Modeling 2003 (2003), pp. 146-146. 2007-06-22T15:16:54-00:00 2003 User Modeling 2003 146 146 email ibm pim tasks http://www.citeulike.org/user/jonathanbp/article/1405371 <i>(2005), pp. 1324-1327.</i><br /><br />n this paper, we describe preliminary findings that indicate that managers and non-mangers think about their email differently. We asked three research managers and three research non-managers to sort about 250 of their own email messages into categories that "would help them to manage their work." Our analyses indicate that managers create more categories and a more differentiated category structure than non-managers. Our data also suggest that managers create "relationship-oriented" categories more often than non-managers. These results are relevant to research on "email overload" that has highlighted the use of email for activities beyond communication. In particular, our findings suggest that too strong a focus on task management may be incomplete, and that a user's organizational role has an impact on their conceptualization and likely use of email. Managers' email: beyond tasks and to-dos Catalina Danis Wendy Kellogg Tessa Lau Mark Dredze Jeffrey Stylos Nicholas Kushmerick doi:10.1145/1056808.1056907 (2005), pp. 1324-1327. 2007-06-23T00:19:03-00:00 2005 1324 1327 ACM Press activities email ibm tasks http://www.citeulike.org/user/jonathanbp/article/1407136 <i>(2007), pp. 1127-1136.</i><br /><br />A study at a large IT company shows that mobile information workers frequently migrate work across devices (here: smartphones, desktop PCs, laptops). While having multiple devices provides new opportunities to work in the face of changing resource deprivations, the management of devices is often problematic. The most salient problems are posed by 1) the physical effort demanded by various management tasks, 2) anticipating what data or functionality will be needed, and 3) aligning these efforts with work, mobility, and social situations. Workers' strategies of coping with these problems center on two interwoven activities: the physical handling of devices and cross-device synchronization. These aim at balancing risk and effort in immediate and subsequent use. Workers also exhibit subtle ways to handle devices in situ, appropriating their physical and operational properties. The design implications are discussed. Mobile kits and laptop trays: managing multiple devices in mobile information work Antti Oulasvirta Lauri Sumari doi:10.1145/1240624.1240795 (2007), pp. 1127-1136. 2007-06-23T18:06:08-00:00 2007 1127 1136 ACM Press activities email ibm http://www.citeulike.org/user/jonathanbp/article/1082825 <i>(2006), pp. 441-450.</i> Going with the flow: email awareness and task management Nelson Siu Lee Iverson Anthony Tang doi:10.1145/1180875.1180942 (2006), pp. 441-450. 2007-02-02T02:05:12-00:00 2006 441 450 ACM Press activities email ibm pim tasks http://www.citeulike.org/user/jonathanbp/article/773913 <i>European Journal of Information Systems, Vol. 15, No. 3. (June 2006), pp. 252-260.</i> Is mobile email functional or dysfunctional? Two perspectives on mobile email usage Middleton A Catherine Cukier Wendy doi:10.1057/palgrave.ejis.3000614 European Journal of Information Systems, Vol. 15, No. 3. (June 2006), pp. 252-260. 2006-07-26T01:20:57-00:00 2006 European Journal of Information Systems 0960-085X 15 3 252 260 Palgrave Macmillan actvities email ibm mobile http://www.citeulike.org/user/jonathanbp/article/171355 <i>Commun. ACM, Vol. 46, No. 8. (August 2003), pp. 80-84.</i> Understanding email interaction increases organizational productivity Thomas Jackson Ray Dawson Darren Wilson doi:10.1145/859670.859673 Commun. ACM, Vol. 46, No. 8. (August 2003), pp. 80-84. 2005-04-25T23:46:30-00:00 2003 Commun. ACM 0001-0782 46 8 80 84 ACM Press activities email ibm pim http://www.citeulike.org/user/jonathanbp/article/232132 <i>(2005), pp. 691-700.</i> Understanding email use: predicting action on a message Laura Dabbish Robert Kraut Susan Fussell Sara Kiesler doi:10.1145/1054972.1055068 (2005), pp. 691-700. 2005-06-19T21:38:14-00:00 2005 691 700 ACM Press activities email ibm pim http://www.citeulike.org/user/jonathanbp/article/260033 <i>Interacting with Computers, Vol. 16, No. 4. (August 2004), pp. 769-797.</i><br /><br />This paper addresses issues raised by the ever-expanding role of email as a multi-faceted application that combines communication, collaboration, and task management. Individual differences analysis was used to contrast two email user interfaces in terms of their demands on users. The results of this analysis were then interpreted in terms of their implications for designing more inclusive interfaces that meet the needs of users with widely ranging abilities.The specific target of this research is the development of a new type of email message representation that makes pending tasks more visible. We describe a study that compared a new way of representing tasks in an email inbox, with a more standard representation (the Microsoft Outlook inbox). The study consisted of an experiment that examined how people with different levels of three specific cognitive capabilities (flexibility of closure, visual memory, and working memory) perform when using these representations. We then identified combinations of representation and task that are disadvantageous for people with low levels of the measured capabilities. Individual differences and task-based user interface evaluation: a case study of pending tasks in email Jacek Gwizdka Mark Chignell doi:10.1016/j.intcom.2004.04.008 Interacting with Computers, Vol. 16, No. 4. (August 2004), pp. 769-797. 2005-07-20T14:50:42-00:00 2004 Interacting with Computers 16 4 769 797 actvities email ibm pim http://www.citeulike.org/user/jonathanbp/article/118668 <i>interactions, Vol. 8, No. 5. (2001), pp. 30-38.</i> E-mail as habitat: an exploration of embedded personal information management Nicolas Ducheneaut Victoria Bellotti doi:10.1145/382899.383305 interactions, Vol. 8, No. 5. (2001), pp. 30-38. 2005-03-09T20:42:57-00:00 2001 interactions 1072-5520 8 5 30 38 ACM Press activities email ibm http://www.citeulike.org/user/jonathanbp/article/452417 <i>Commun. ACM, Vol. 49, No. 1. (January 2006), pp. 68-73.</i> Email in personal information management Steve Whittaker Victoria Bellotti Jacek Gwizdka doi:10.1145/1107458.1107494 Commun. ACM, Vol. 49, No. 1. (January 2006), pp. 68-73. 2005-12-29T09:48:12-00:00 2006 Commun. ACM 0001-0782 49 1 68 73 ACM Press activities email ibm imail http://www.citeulike.org/user/jonathanbp/article/2890050 <i>ACM Trans. Comput. Syst., Vol. 26, No. 2. (June 2008), pp. 1-26.</i> Bigtable: A Distributed Storage System for Structured Data Fay Chang Jeffrey Dean Sanjay Ghemawat Wilson Hsieh Deborah Wallach Mike Burrows Tushar Chandra Andrew Fikes Robert Gruber doi:10.1145/1365815.1365816 ACM Trans. Comput. Syst., Vol. 26, No. 2. (June 2008), pp. 1-26. 2008-06-12T21:04:25-00:00 2008 ACM Trans. Comput. Syst. 0734-2071 26 2 1 26 ACM distributed distributed-file-system storage toread http://www.citeulike.org/user/jonathanbp/article/2881018 <i>MSR-TR-2001-88 (September 2001)</i> Supporting Email Workflow JJ Cadiz Laura Dabbish Anoop Gupta Gina Venolia MSR-TR-2001-88 (September 2001) 2008-06-10T22:23:57-00:00 2001 MSR-TR-2001-88 activities email ibm msr tags toread http://www.citeulike.org/user/jonathanbp/article/176883 <i>(2004), pp. 735-742.</i> What a to-do: studies of task management towards the design of a personal task list manager Victoria Bellotti Brinda Dalal Nathaniel Good Peter Flynn Daniel Bobrow Nicolas Ducheneaut doi:10.1145/985692.985785 (2004), pp. 735-742. 2005-05-03T00:23:04-00:00 2004 735 742 ACM Press activities ibm tasks toread http://www.citeulike.org/user/jonathanbp/article/4094 <i>(2003), pp. 345-352.</i> Taking email to task: the design and evaluation of a task management centered email tool Victoria Bellotti Nicolas Ducheneaut Mark Howard Ian Smith doi:10.1145/642611.642672 (2003), pp. 345-352. 2004-12-16T17:34:55-00:00 2003 345 352 ACM Press activities ibm toread http://www.citeulike.org/user/jonathanbp/article/1090703 <i>interactions, Vol. 13, No. 4. (2006), pp. 51-ff.</i> Tagging the world Lars Holmquist doi:10.1145/1142169.1142201 interactions, Vol. 13, No. 4. (2006), pp. 51-ff. 2007-02-06T14:46:26-00:00 2006 interactions 1072-5520 13 4 51 ff ACM Press ibm tagging http://www.citeulike.org/user/jonathanbp/article/2859755 <i>(2008), pp. 1157-1166.</i> Activity-based serendipitous recommendations with the Magitti mobile leisure guide Victoria Bellotti Bo Begole Ed Chi Nicolas Ducheneaut Ji Fang Ellen Isaacs Tracy King Mark Newman Kurt Partridge Bob Price Paul Rasmussen Michael Roberts Diane Schiano Alan Walendowski doi:10.1145/1357054.1357237 (2008), pp. 1157-1166. 2008-06-03T18:57:22-00:00 2008 1157 1166 ACM ibm iphone triage http://www.citeulike.org/user/jonathanbp/article/2436995 <i>(2004), pp. 479-490.</i> Implementing a scalable XML publish/subscribe system using relational database systems Feng Tian Berthold Reinwald Hamid Pirahesh Tobias Mayr Jussi Myllymaki doi:10.1145/1007568.1007623 (2004), pp. 479-490. 2008-02-27T14:15:17-00:00 2004 479 490 ACM debs2008-bib distributed pubsub rest http://www.citeulike.org/user/jonathanbp/article/1150933 <i>(2003), pp. 1-8.</i> Role-based access control for publish/subscribe middleware architectures Andr&\#225;s Belokosztolszki David Eyers Peter Pietzuch Jean Bacon Ken Moody doi:10.1145/966618.966622 (2003), pp. 1-8. 2007-03-09T09:54:17-00:00 2003 1 8 ACM Press debs2008-bib distributed pubsub rest http://www.citeulike.org/user/jonathanbp/article/2436994 <i>(2007), pp. 878-889.</i> Value-based notification conditions in large-scale publish/subscribe systems? Badrish Chandramouli Jeff Phillips Jun Yang Jun Yang (2007), pp. 878-889. 2008-02-27T14:15:11-00:00 2007 878 889 VLDB Endowment debs2008-bib distributed pubsub rest http://www.citeulike.org/user/jonathanbp/article/511803 <i>(2003), pp. 1-8.</i> Introducing reliability in content-based publish-subscribe through epidemic algorithms Paolo Costa Matteo Migliavacca Gian Picco Gianpaolo Cugola doi:10.1145/966618.966629 (2003), pp. 1-8. 2006-02-19T16:07:31-00:00 2003 1 8 ACM Press debs2008-bib distributed pubsub rest http://www.citeulike.org/user/jonathanbp/article/2436993 <i>ACM Trans. Program. Lang. Syst., Vol. 29, No. 1. (January 2007)</i> Type-based publish/subscribe: Concepts and experiences Patrick Eugster doi:10.1145/1180475.1180481 ACM Trans. Program. Lang. Syst., Vol. 29, No. 1. (January 2007) 2008-02-27T14:15:00-00:00 2007 ACM Trans. Program. Lang. Syst. 0164-0925 29 1 ACM debs2008-bib distributed pubsub rest http://www.citeulike.org/user/jonathanbp/article/2436992 <i>(2004), pp. 1134-1140.</i> Minimizing the reconfiguration overhead in content-based publish-subscribe Gianpaolo Cugola Davide Frey Amy Murphy Gian Picco doi:10.1145/967900.968130 (2004), pp. 1134-1140. 2008-02-27T14:14:47-00:00 2004 1134 1140 ACM debs2008-bib distributed pubsub rest http://www.citeulike.org/user/jonathanbp/article/2436987 <i>(2004), pp. 428-437.</i> Extending the Representational State Transfer (REST) Architectural Style for Decentralized Systems Rohit Khare Richard Taylor (2004), pp. 428-437. 2008-02-27T14:13:51-00:00 2004 428 437 IEEE Computer Society debs2008-bib distributed pubsub rest http://www.citeulike.org/user/jonathanbp/article/1704035 <i>(2007), pp. 238-249.</i> Prefix forwarding for publish/subscribe Zbigniew Jerzak Christof Fetzer doi:10.1145/1266894.1266939 (2007), pp. 238-249. 2007-09-28T06:34:34-00:00 2007 238 249 ACM Press debs2007 debs2008-bib distributed event-based pubsub http://www.citeulike.org/user/jonathanbp/article/2435776 <i>(2007), pp. 226-237.</i> The arbitrary Boolean publish/subscribe model: making the case Sven Bittner Annika Hinze doi:10.1145/1266894.1266938 (2007), pp. 226-237. 2008-02-27T11:47:13-00:00 2007 226 237 ACM debs2007 debs2008-bib distributed event-based pubsub http://www.citeulike.org/user/jonathanbp/article/2435771 <i>(2007), pp. 146-151.</i> High frequency distributed data stream event correlation to improve neonatal clinical management Carolyn Mcgregor Mike Stacey doi:10.1145/1266894.1266923 (2007), pp. 146-151. 2008-02-27T11:45:54-00:00 2007 146 151 ACM debs2007 debs2008-bib distributed event-based pubsub http://www.citeulike.org/user/jonathanbp/article/2435770 <i>(2007), pp. 152-157.</i> Towards a common API for publish/subscribe Peter Pietzuch Peter Pietzuch David Eyers David Eyers Samuel Kounev Brian Shand doi:10.1145/1266894.1266924 (2007), pp. 152-157. 2008-02-27T11:45:23-00:00 2007 152 157 ACM debs2007 debs2008-bib distributed event-based pubsub http://www.citeulike.org/user/jonathanbp/article/2435769 <i>(2007), pp. 128-138.</i> On adding replies to publish-subscribe Gianpaolo Cugola Matteo Migliavacca Alessandro Monguzzi doi:10.1145/1266894.1266918 (2007), pp. 128-138. 2008-02-27T11:44:52-00:00 2007 128 138 ACM debs2007 debs2008-bib distributed event-based pubsub http://www.citeulike.org/user/jonathanbp/article/2435766 <i>(2007), pp. 91-96.</i> Adapting publish-subscribe routing to traffic demands Matteo Migliavacca Gianpaolo Cugola doi:10.1145/1266894.1266911 (2007), pp. 91-96. 2008-02-27T11:44:18-00:00 2007 91 96 ACM debs2007 debs2008-bib distributed event-based pubsub http://www.citeulike.org/user/jonathanbp/article/2359948 <i>(2007), pp. 14-25.</i> SpiderCast: a scalable interest-aware overlay for topic-based pub/sub communication Gregory Chockler Roie Melamed Yoav Tock Roman Vitenberg doi:10.1145/1266894.1266899 (2007), pp. 14-25. 2008-02-10T16:52:06-00:00 2007 14 25 ACM debs2007 debs2008-bib distributed event-based pubsub http://www.citeulike.org/user/jonathanbp/article/2435761 <i>(2007), pp. 2-13.</i> TERA: topic-based event routing for peer-to-peer architectures Roberto Baldoni Roberto Beraldi Vivien Quema Leonardo Querzoni Sara Tucci-Piergiovanni doi:10.1145/1266894.1266898 (2007), pp. 2-13. 2008-02-27T11:42:23-00:00 2007 2 13 ACM debs2007 debs2008-bib distributed event-based pubsub http://www.citeulike.org/user/jonathanbp/article/2250445 <i>(2004), pp. 135-144.</i> An evaluation of techniques for controlling focus+context screens Mark Flider Brian Bailey (2004), pp. 135-144. 2008-01-18T10:16:38-00:00 2004 135 144 Canadian Human-Computer Communications Society screens steffen ubicomp http://www.citeulike.org/user/jonathanbp/article/960993 <i>(1995), pp. 933-940.</i> The computer for the 21st century Mark Weiser (1995), pp. 933-940. 2006-11-24T16:45:17-00:00 1995 933 940 Morgan Kaufmann Publishers Inc. pervasive steffen ubicomp weiser http://www.citeulike.org/user/jonathanbp/article/986136 <i></i> Google Research Publication: Chubby Distributed Lock Service 2006-12-09T13:40:02-00:00 distributed distributed-file-system google http://www.citeulike.org/user/jonathanbp/article/2006236 <i></i> Interactive Resource-Intensive Applications Made Easy Lagar-Cavilla 2007-11-28T17:22:11-00:00 abc-related middleware toread http://www.citeulike.org/user/jonathanbp/article/1731162 <i></i> GAIA Project University Illinois 2007-10-05T15:43:54-00:00 abc abc-related http://www.citeulike.org/user/jonathanbp/article/1731159 <i>(1992), pp. 68-81.</i><br /><br />INTRODUCTION The advent of the networked personal computer has greatly increased the user's ability to manipulate information of all kinds. Tools now readily available support text preparation, illustration, spreadsheet manipulation, electronic mail, data analysis and, with the advent of systems like the Multimedia PC, audio/video playback and editing. However, the tools for storing and retrieving this information remain primitive, largely unchanged from the tools available on the time-shared... Activity-based Information Retrieval: Technology in Support of Personal Memory Michael Lamming William Newman (1992), pp. 68-81. 2007-10-05T15:43:05-00:00 1992 68 81 abc activities http://www.citeulike.org/user/jonathanbp/article/1731153 <i>Personal Ubiquitous Comput., Vol. 7, No. 6. (December 2003), pp. 339-352.</i> An application of a context-aware file system Christopher Hess Roy Campbell doi:10.1007/s00779-003-0250-y Personal Ubiquitous Comput., Vol. 7, No. 6. (December 2003), pp. 339-352. 2007-10-05T15:40:24-00:00 2003 Personal Ubiquitous Comput. 1617-4909 7 6 339 352 Springer-Verlag context context-awareness inspace pixi tags http://www.citeulike.org/user/jonathanbp/article/1731143 <i>(2001), pp. 188-196.</i> A team collaboration space supporting capture and access of virtual meetings Werner Geyer Heather Richter Ludwin Fuchs Tom Frauenhofer Shahrokh Daijavad Steven Poltrock doi:10.1145/500286.500315 (2001), pp. 188-196. 2007-10-05T15:36:54-00:00 2001 188 196 ACM Press inspace pixi http://www.citeulike.org/user/jonathanbp/article/1731100 <i>(1999), pp. 378-385.</i> Augmented surfaces: a spatially continuous work space for hybrid computing environments Jun Rekimoto Masanori Saitoh doi:10.1145/302979.303113 (1999), pp. 378-385. 2007-10-05T15:20:13-00:00 1999 378 385 ACM Press inspace pixi http://www.citeulike.org/user/jonathanbp/article/1697966 <i></i> Microsoft Research: Search "Phlat" - tags Microsoft Research 2007-09-26T18:32:59-00:00 inspace pixi tags http://www.citeulike.org/user/jonathanbp/article/684533 <i>Hypermedia, Vol. 9, No. 1. (January 2003), pp. 59-88.</i> HyCon: a framework for context-aware mobile hypermedia Niels Bouvin Bent Christensen Kaj Gr&\#248;nb&\#230;k Frank Hansen doi:10.1080/13614560410001725310 Hypermedia, Vol. 9, No. 1. (January 2003), pp. 59-88. 2006-06-05T15:23:36-00:00 2003 Hypermedia 0955-8543 9 1 59 88 Taylor Graham Publishing bent hypermedia inspace pixi http://www.citeulike.org/user/jonathanbp/article/325827 <i>(2005), pp. 254-256.</i> RSS as a distribution medium for geo-spatial hypermedia Frank Hansen Bent Christensen Niels Bouvin doi:10.1145/1083356.1083410 (2005), pp. 254-256. 2005-09-19T05:37:55-00:00 2005 254 256 ACM Press bent hypermedia inspace pixi http://www.citeulike.org/user/jonathanbp/article/611391 <i>(2005), pp. 298-306.</i> eBag: a ubiquitous Web infrastructure for nomadic learning Christina Brodersen Bent Christensen Kaj Gr&\#248;nb&\#230;k Christian Dindler Balasuthas Sundararajah doi:10.1145/1060745.1060791 (2005), pp. 298-306. 2006-05-02T13:56:47-00:00 2005 298 306 ACM Press bent hypermedia inspace pixi http://www.citeulike.org/user/jonathanbp/article/131303 <i>(2004), pp. 98-107.</i> Integrating the web and the world: contextual trails on the move Frank Hansen Niels Bouvin Bent Christensen Kaj Gr&\#248;nb&\#230;k Torben Pedersen Jevgenij Gagach doi:10.1145/1012807.1012837 (2004), pp. 98-107. 2005-03-17T14:35:57-00:00 2004 98 107 ACM Press bent hypermedia inspace pixi