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CiteULike: rabourn's library [215 articles]
CiteULike: rabourn's library [215 articles]
http://www.citeulike.org/user/rabourn/article/311304
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When you can't talk to customers: using storyboards and narratives to elicit empathy for users
http://www.citeulike.org/user/rabourn/article/311304
<i>(2003), pp. 120-125.</i>
When you can't talk to customers: using storyboards and narratives to elicit empathy for users
Heather Mcquaid
Aradhana Goel
Mickey Mcmanus
doi:10.1145/782896.782926
(2003), pp. 120-125.
2005-09-03T21:01:55-00:00
2003
120
125
ACM Press
design-process