Sun, 06 Jul 2008 02:39:46 BST CiteULike: shinylib's Agada http://www.citeulike.org/user/shinylib/author/Agada CiteULike.org en-gb Copyright © 2004-2008 citeulike.org http://www.citeulike.org/user/shinylib/article/2479521 <i>The International Information \& Library Review, Vol. 28 (xx 1996)</i><br /><br />The current trend in outsourcing of information services threatens the survival of corporate libraries. Outsourcable services seem to demand less case-by-case diagnosis and customization of products than in-house services. Consequently, it is advocated that corporate libraries redesign their services to accentuate those characteristics. Librarians could serve as information counselors on project work teams so as to enhance the responsiveness and flexibility of library services to their clients' needs. The implications of this service model for staffing, and developing service and quality values are discussed. Outsourcing of Corporate Information Services; Implications for Redesigning Corporate Library Services J Agada doi:10.1006/iilr.1996.0011 The International Information \& Library Review, Vol. 28 (xx 1996) 2008-03-06T17:21:50-00:00 1996 The International Information \& Library Review 28 corporate libraries http://www.citeulike.org/user/shinylib/article/2462276 <i>Journal of the American Society for Information Science, Vol. 50 (xx 1999), pp. 74-85.</i><br /><br />This article describes the information use environment (IUE) of African-American gatekeepers in Harambee, an inner-city neighborhood in Milwaukee, Wisconsin. In-depth one-on-one interviews were held with a purposive sample of 20 gatekeepers identified through community-based organizations between April and May 1997. Findings indicated that the gatekeepers were slightly better educated and earned more than the average Harambee resident. The most prevalent information needs experience related to race relations, crime and family, and their sources of unmet needs were lack of awareness of or access to existing information or resources. Interpersonal sources were preferred over all other sources because of concerns about trustworthiness and credibility of information. The implications of these findings for professional information services are discussed. Inner-city gatekeepers: An exploratory survey of their information use environment J Agada Journal of the American Society for Information Science, Vol. 50 (xx 1999), pp. 74-85. 2008-03-03T22:02:09-00:00 1999 Journal of the American Society for Information Science 50 74 85 environments information use http://www.citeulike.org/user/shinylib/article/2461821 <i>International Information & Library Review, Vol. 28, No. 2. (0 1996), pp. 157-76.</i><br /><br />Examines the trend in outsourcing information services and suggests it threatens the survival of corporate libraries. Topics include changes in the competitive corporate environment; characteristics of outsourceable services; managing change; redesigning the corporate librarian's role; and implications for redesigning corporate information services. (Author/LRW) Outsourcing of Corporate Information Services: Implications for Redesigning Corporate Library Services. John Agada International Information & Library Review, Vol. 28, No. 2. (0 1996), pp. 157-76. 2008-03-03T20:15:00-00:00 1996 International Information & Library Review 28 2 157 76 corporate libraries outsourcing