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	Online Communities: Designing Usability and Supporting Sociability [My Copy] (15 September 2000) by Jennifer Preece posted to 2000 vc 007_sst by maike on 2007-04-04 11:22:54 as along with 23 people and 18 groups dpeker Philonski sylvienoel morail A_Olympia rickl scholz macowell boris nkorf schaal akpe isti wcrosbie jgodara jryall rhetor spinster brcaron yteng2 lucy_mathers samijantunen Torsten_Holmer Sonet at FBK Philosophy_of_Information Blog_and_Wiki_Research ePortfolio distance CSCW CHISEL Sociology Semantic-Social-Networks Wikipedia CoP_CMS Online_Collaboration Online_Communities folksonomy what_is_a_library BUiGEM MASSS PROFCOM
	Audience-specific online community design [My Copy] Commun. ACM, Vol. 45, No. 4. (April 2002), pp. 64-68. by Dorine C. Andrews posted to 2002 vc 007_sst by maike on 2007-04-04 10:22:10 as
	User involvement in e-government development projects [My Copy] In NordiCHI '04: Proceedings of the third Nordic conference on Human-computer interaction (2004), pp. 217-224. by Asbjørn Følstad, Håvard D. Jørgensen, John Krogstie posted to 2004 egov pd 007_sst by maike on 2007-04-04 10:13:27 as
	Electronic Government - Vom User zum Bürger: Zur kritischen Theorie des Internet [My Copy] (31 October 2003) by Christoph Engemann posted to 007_sst 009_dgs 2003 egov by maike on 2007-04-04 10:07:48 as
	Customer-centered rules for design of e-commerce Web sites [My Copy] Commun. ACM, Vol. 46, No. 12. (December 2003), pp. 332-336. by Xiaowen Fang, Gavriel Salvendy posted to 2003 ecom usab 007_sst by maike on 2007-04-04 09:37:37 as
	Creating usable e-commerce sites [My Copy] StandardView, Vol. 6, No. 3. (September 1998), pp. 110-115. by Janice A. Rohn posted to 1998 ecom usab 007_sst by maike on 2007-04-04 09:31:50 as
	User Toolkits for Innovation: Consumers Support Each Other [My Copy] Journal of Product Innovation Management, Vol. 22, No. 4. (July 2005), pp. 347-362. by Lars B. Jeppesen posted to 2005 cust vc 007_sst by maike on 2007-03-28 14:11:39 as along with 3 people rucic kuom joni
	Social Software [My Copy] Informatik-Spektrum, Vol. 29, No. 2. (1 April 2006), pp. 121-124. by Michael Bächle posted to 2006 web20 007_sst by maike on 2007-03-28 10:43:42 as along with 11 people and 3 groups AnthonySoprano hdz rrbarb wcrosbie cyph3r hkl strisceapois oertel59 flavian_vasile nellapower sbaebler Wikipedia CoP_CMS kickOffTUG-Robocup
	Consumer support systems [My Copy] Commun. ACM, Vol. 50, No. 4. (April 2007), pp. 49-54. by Levent V. Orman posted to 2007 cust 007_sst by maike on 2007-03-28 09:25:33 as
	Produktentwicklung mit virtuellen Communities. [My Copy] (29 February 2004) by Luke Prodromou posted to 2004 vc 007_sst by maike on 2007-03-28 09:06:08 as
	Assessing service quality on the Web: evidence from business-to-consumer portals [My Copy] Journal of Services Marketing, Vol. 17, No. 5. (2003), pp. 529-548. by Spiros Gounaris, Sergios Dimitriadis posted to 2003 quali 007_sst by maike on 2007-03-27 10:16:48 as
	Consumer acceptance of virtual stores: a theoretical model and critical success factors for virtual stores [My Copy] SIGMIS Database, Vol. 35, No. 2. (2004), pp. 8-31. by Lei-Da Chen, Mark L. Gillenson, Daniel L. Sherrell posted to 2004 ecom quali 007_sst by maike on 2007-03-27 09:56:09 as
	An analysis of online customer complaints: implications for Web complaint management [My Copy] Proceedings of the 35th Annual Hawaii International Conference on System Sciences, 2002 (HICSS) (2002), pp. 2308-2317. by Yooncheong Cho, Il Im, Roxanne Hiltz, Jerry Fjermestad posted to 2002 recovery sst 007_sst by maike on 2007-03-26 14:20:45 as
	Customer complaining behaviour in technology-based service encounters [My Copy] International Journal of Service Industry Management, Vol. 14, No. 2. (2003), pp. 217-231. by Kaisa Snellman, Tiina Vihtkari posted to 2003 recovery sst 007_sst by maike on 2007-03-22 12:38:25 as
	Mass customization: Literature review and research directions [My Copy] International Journal of Production Economics, Vol. 72, No. 1. (30 June 2001), pp. 1-13. by Giovani Da Silveira, Denis Borenstein, Flavio S. Fogliatto posted to 2001 mc 007_sst by maike on 2007-03-20 13:36:36 as along with 2 people and 1 group benavides Guff32 tdg
	Arbeits- und Industriesoziologie. Eine Einführung [My Copy] by Heiner Minssen posted to work 2006 007_sst by maike on 2007-03-13 13:45:01 as
	Von der Allgegenwart der verschwindenden Arbeit [My Copy] (2006) by Wolfgang Dunkel, Dieter Sauer posted to 2006 work 007_sst by maike on 2007-02-20 11:59:32 as
	E-commerce: Business, Technology, Society [My Copy] (15 January 2002) by Kenneth C. Laudon, Carol G. Traver, Carol G. Traver posted to 2001 ecom 007_sst by maike on 2007-02-15 10:38:42 as along with 1 person ECommerce
	The Sociology of Work: Continuity and Change in Paid and Unpaid Work [My Copy] (12 January 2006) by Stephen Edgell posted to 2005 work 007_sst by maike on 2007-02-14 13:38:26 as
	The influence of technology readiness on satisfaction and behavioral intentions toward self-service technologies [My Copy] Computers in Human Behavior In Including the Special Issue: Avoiding Simplicity, Confronting Complexity: Advances in Designing Powerful Electronic Learning Environments, Vol. 23, No. 3. (May 2007), pp. 1597-1615. by Jiun-Sheng C. Lin, Pei-Ling Hsieh posted to 007_sst 008_wp 2007 cust sst by maike on 2007-02-14 10:28:50 as along with 2 people and 1 group Rootfruit tcanil ETEC533
	Rethinking paradigms of service: Service in a virtual environment [My Copy] International Journal of Operations & Production Management, Vol. 23, No. 1. (2003), pp. 88-104. by Christopher A. Voss posted to 007_sst 2003 sst by maike on 2007-02-12 14:36:54 as
	The Politics of Technology: On Bringing Social Theory into Technological Design [My Copy] Science, Technology, & Human Values, Vol. 23, No. 4. (1998), pp. 456-490. by Marc Berg posted to 1998 pd sts 007_sst by maike on 2006-10-16 14:04:41 as
	Rationalisierung im Einzelhandel: Die Einführung und Entwicklung der Selbstbedienung in der Bundesrepublik Deutschland 1949-2000 [My Copy] In Der lange Weg in den Überfluss: Anfänge und Entwicklung der Konsumgesellschaft seit der Vormoderne (30 November 2003), pp. 315-356. by Karl Ditt edited by Michael Prinz posted to 2003 kg konsum 007_sst by maike on 2006-06-20 12:01:51 as
	Der Traum vom guten Leben. Alltags- und Konsumgeschichte vom Wirtschaftswunder bis heute [My Copy] (1997) by Arne Andersen posted to 1997 kg konsum 007_sst by maike on 2006-06-09 11:14:29 as
	Electronic Customer Care : Die Anbieter-Kunden-Beziehung im Informationszeitalter [My Copy] (01 April 2001) by Andreas Muther posted to 2001 cust ecom 007_sst by maike on 2006-06-08 10:55:33 as
	When Production and Consumption Meet: Cultural Contradictions and the Enchanting Myth of Customer Sovereignty [My Copy] Journal of Management Studies, Vol. 41, No. 4. (2004), pp. 575-599. by Marek Korczynski, Ursula Ott posted to 2004 prosum 007_sst by maike on 2006-05-29 10:42:40 as
	Integrating Attitudinal Theories to Understand and Predict Use of Technology-Based Self-Service: The Internet as an Illustration [My Copy] International Journal of Service Industry Management, Vol. 12, No. 5. (October 2001), pp. 423-450. by Michelle L. Bobbitt, Pratibha A. Dabholkar posted to 008_mc 007_sst 008_wp 2001 sst by maike on 2006-05-23 08:57:11 as
	What drives consumers to shop online? A literature review [My Copy] International Journal of Service Industry Management, Vol. 15, No. 1. (January 2004), pp. 102-121. by Tonita P. Monsuwe, Benedict Dellaert, Ko de Ruyter posted to 2002 ecom 007_sst by maike on 2006-05-23 08:51:04 as
	Der arbeitende Kunde. Wenn Konsumenten zu unbezahlten Mitarbeitern werden [My Copy] (20 January 2005) by Günther G. Voß, Kerstin Rieder posted to 007_sst 008_mc 008_prs 008_wp 009_dgs 009_pab 2005 prosum by maike on 2006-04-25 09:38:07 as
	E-service: a new paradigm for business in the electronic environment [My Copy] Commun. ACM, Vol. 46, No. 6. (June 2003), pp. 36-42. by Roland T. Rust, P. K. Kannan posted to 007_sst 2003 sst by maike on 2006-04-05 09:29:06 as along with 1 person belinda_hsiao

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