Tag cust [35 articles] Export

Recent papers classified by the tag cust.

	Der transparente Verbraucher [My Copy] Informationelles Vertrauen für die Informationsgesellschaft In Informationelles Vertrauen für die Informationsgesellschaft (2008), pp. 317-327. by Thilo Weichert edited by Dieter Klumpp, Herbert Kubicek, Alexander Roßnagel, Wolfgang Schulz posted to 2008 cust trust by maike on 2008-11-03 08:46:01 as
	Standardisierung im Technischen Kundendienst als Basis für Innovationen [My Copy] Innovationen an der Schnittstelle zwischen technischer Dienstleistung und Kunden 1 In Innovationen an der Schnittstelle zwischen technischer Dienstleistung und Kunden 1 (2007), pp. 163-179. by Sascha Wischniewski, Klaus-Michael Mende, Jochen Deuse, Michael Paulus edited by Angela Carell, Thomas Herrmann, Uwe Kleinbeck posted to 2007 cust recovery by maike on 2008-11-03 08:33:52 as
	Innovationsmanagement: Den Kunden neu entdecken [My Copy] Innovationen an der Schnittstelle zwischen technischer Dienstleistung und Kunden 1 In Innovationen an der Schnittstelle zwischen technischer Dienstleistung und Kunden 1 (2007), pp. 133-148. by Bernd Kriegesmann edited by Angela Carell, Thomas Herrmann, Uwe Kleinbeck posted to 2007 cust inno by maike on 2008-11-03 08:32:42 as
	Online Customer Relationships - An Empirical Study of Ten Swedish . . . [My Copy] by Annakarin Nyberg, Et posted to cust ecom by maike on 2008-04-18 09:36:20 as
	Learning About the Online Customer [My Copy] In I3E '01: Proceedings of the IFIP Conference on Towards The E-Society (2001), pp. 247-260. by Annakarin Nyberg, Ola Henfridsson posted to 2002 cust ecom by maike on 2008-04-18 09:32:43 as
	Local Experts in the Domestication of Information and Communication Technologies [My Copy] Information, Communication & Society, Vol. 10, No. 4. (August 2007), pp. 547-569. by James Stewart posted to 2007 cust dom zugang by maike on 2008-03-28 07:58:30 as along with 1 person rucic
	Kundenzufriedenheit. Konzepte - Methoden - Erfahrungen [My Copy] (14 January 2002) by Christian Homburg posted to 2002 cust quali by maike on 2007-11-27 09:06:49 as
	Dos and Don'ts of Client Authentication on the Web [My Copy] In Proceedings of the 10th USENIX Security Symposium (August 2001) by Kevin Fu, Emil Sit, Kendra Smith, Nick Feamster posted to 2001 cust sst by maike on 2007-07-09 09:39:53 as along with 2 people and 1 group thvogd pareshsh ISST
	Customer-Centered Design: A New Approach to Web Usability [My Copy] (07 August 2002) by Kreta Chandler, Karen Hyatt posted to 2002 cust sst usab by maike on 2007-04-04 09:36:01 as
	Internetnutzung aus Konsumentensicht [My Copy] (01 January 2003) by Oliver Roll posted to 2003 cust by maike on 2007-04-03 10:16:25 as
	Konsumentenverhalten im Internet. [My Copy] (30 June 2004) by Klaus-Peter Wiedmann, Holger Buxel, Tobias Frenzel posted to 2004 cust by maike on 2007-04-03 10:15:23 as
	Konsumentenverhalten im Internet. [My Copy] (31 July 2004) by Kerstin Steiner posted to 2004 cust by maike on 2007-04-03 10:14:59 as
	User Toolkits for Innovation: Consumers Support Each Other [My Copy] Journal of Product Innovation Management, Vol. 22, No. 4. (July 2005), pp. 347-362. by Lars B. Jeppesen posted to 2005 cust vc 007_sst by maike on 2007-03-28 14:11:39 as along with 3 people rucic kuom joni
	Technology and the Customer Interface: What Consumers Want in the Physical and Virtual Store [My Copy] Journal of the Academy of Marketing Science, Vol. 30, No. 4. (1 October 2002), pp. 411-432. by Raymond R. Burke posted to 2002 cust sst by maike on 2007-03-28 09:52:51 as
	Consumer support systems [My Copy] Commun. ACM, Vol. 50, No. 4. (April 2007), pp. 49-54. by Levent V. Orman posted to 2007 cust 007_sst by maike on 2007-03-28 09:25:33 as
	Internet self-efficacy and electronic service acceptance [My Copy] Decis. Support Syst., Vol. 38, No. 3. (December 2004), pp. 369-381. by Meng-Hsiang Hsu, Chao-Min Chiu posted to 2002 cust quali sst by maike on 2007-03-26 15:23:40 as along with 1 person lackaff
	Partial Employees and Consumers: A Postmodern, Meta-Theoretical Perspective for services Marketing [My Copy] Marketing Theory, Vol. 1, No. 2. (1 June 2001), pp. 225-243. by Chris Manolis, Laurie A. Meamber, Robert D. Winsor, Charles M. Brooks posted to 2001 cust service by maike on 2007-03-07 13:46:52 as
	Customers as Good Soldiers: Examining Citizenship Behaviors in Internet Service Deliveries [My Copy] Journal of Management, Vol. 31, No. 1. (1 February 2005), pp. 7-27. by Markus Groth posted to 2005 cust sst by maike on 2007-03-07 13:45:58 as
	Customer Care in a Consumer Society: Smiling and Sometimes Meaning it? [My Copy] Organization, Vol. 5, No. 1. (1 February 1998), pp. 27-53. by Andrew Sturdy posted to 1998 cust service by maike on 2007-03-05 14:13:16 as
	The past, present and future of customer access centers [My Copy] (2000), pp. 120-130. by J. Anton posted to 2000 cust zugang by maike on 2007-03-05 14:10:33 as
	Die Entstehung von Verbraucherproblemen im Spannungsfeld von Konsum und Arbeit [My Copy] Journal of Consumer Policy, Vol. V4, No. 2. (1 June 1980), pp. 102-114. by Gerhard Scherhorn posted to 1980 cust konsum work by maike on 2007-03-05 12:28:51 as
	The Unmanageable Consumer [My Copy] (09 May 2006) by Yiannis Gabriel, Tim Lang posted to 2006 cust konsum by maike on 2007-03-01 12:26:32 as
	The Making of the Consumer: Knowledge, Power and Identity in the Modern World [My Copy] (19 February 2006) by Frank Trentmann posted to 2006 cust konsum by maike on 2007-03-01 09:20:07 as
	Culture and consumer responses to web download time: a four-continent study of mono and polychronism [My Copy] Engineering Management, IEEE Transactions on, Vol. 50, No. 1. (2003), pp. 31-44. by G. M. Rose, R. Evaristo, D. Straub posted to 2003 cult cust www by maike on 2007-02-28 13:35:42 as along with 1 person marcela
	Building consumer trust online [My Copy] Commun. ACM, Vol. 42, No. 4. (April 1999), pp. 80-85. by Donna L. Hoffman, Thomas P. Novak, Marcos Peralta posted to 008_wp 1999 cust trust by maike on 2007-02-19 09:26:40 as along with 4 people and 4 groups horeis alexanderljung kingsunshine aadoek Semantic-Social-Networks CompIntelligentSystems Web2 Trustmojo
	The influence of technology readiness on satisfaction and behavioral intentions toward self-service technologies [My Copy] Computers in Human Behavior In Including the Special Issue: Avoiding Simplicity, Confronting Complexity: Advances in Designing Powerful Electronic Learning Environments, Vol. 23, No. 3. (May 2007), pp. 1597-1615. by Jiun-Sheng C. Lin, Pei-Ling Hsieh posted to 007_sst 008_wp 2007 cust sst by maike on 2007-02-14 10:28:50 as along with 2 people and 1 group Rootfruit tcanil ETEC533
	A consumer perspective of E-service quality [My Copy] Engineering Management, IEEE Transactions on, Vol. 52, No. 4. (2005), pp. 461-477. by Xiaoni Zhang, V. R. Prybutok posted to 2005 cust quali sst by maike on 2007-02-12 14:41:09 as
	Ontology-Based Customer Complaint Management [My Copy] Lecture Notes in Computer Science, Vol. 2889 (January 2003), pp. 594-606. by Mustafa Jarrar, Ruben Verlinden, Robert Meersman posted to cust cpl 2003 by maike on 2007-02-02 12:25:55 as along with 1 person mjarrar
	Kundenmeinungen im Internet. Wie die Kunden von heute Ihre Kunden von morgen beeinflussen [My Copy] by Frank Schimansky posted to cust commu 2006 by maike on 2007-01-11 13:32:34 as
	Customer Service: Empowerment and Entrapment [My Copy] (18 January 2003) edited by Andrew Sturdy, Irena Grugulis, Hugh Willmott posted to 2001 cust service by maike on 2006-12-04 13:58:15 as along with 2 people and 1 group micq13 phillipkent PLE-TEL-project
	Customer Violence and Employee Health and Safety [My Copy] Work Employment Society, Vol. 16, No. 1. (1 March 2002), pp. 151-169. by Carol Boyd posted to 2002 service cust by maike on 2006-08-09 10:21:09 as
	The invisibility of violence: constructing violence out of the job centre workplace in the UK [My Copy] Work Employment Society, Vol. 19, No. 3. (1 September 2005), pp. 583-602. by Vicky Bishop, Marek Korczynski, Laurie Cohen posted to 2005 service cust by maike on 2006-08-09 10:18:30 as
	Welche Kundenorientierung? [My Copy] (28 February 2005) by Stephan Voswinkel posted to 2005 cust service by maike on 2006-07-04 12:48:17 as
	Electronic Customer Care : Die Anbieter-Kunden-Beziehung im Informationszeitalter [My Copy] (01 April 2001) by Andreas Muther posted to 2001 cust ecom 007_sst by maike on 2006-06-08 10:55:33 as
	Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers [My Copy] (20 January 2005) by Jeffrey F. Rayport, Bernard J. Jaworski posted to 2005 cust sst by maike on 2006-04-27 08:48:20 as

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Tag cust [35 articles] Export

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