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Internet Advertising: Is Anybody Watching? Export

(August 1999)

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http://www.weima.org/download/internet%20advertising_is%20anybody%20watching.pdf

Bash (public note) - 2005-11-21 07:19:25

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http://www3.interscience.wiley.com/cgi-bin/abstract/106562104/ABSTRACT

The website says article is in the Journal of Interactive Marketing Volume 17 Issue 4 Pages 8-23 Published Online October 31 2003

Bash (public note) - 2005-11-21 07:23:47

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Click-through rates have emerged as the de facto measure of Internet advertising effectiveness. Unfortunately, click-through rates are plummeting. This decline prompts four critical questions: (1) why do banner ads seem to be ineffective; (2) what can advertisers do to improve their effectiveness; (3) does an immediate measure such as click-through rate undervalue online advertising; and, (4) are memory-based measures such as recall or awareness more appropriate? To address these questions, we utilized an eye-tracking device to investigate online surfers’ attention to online advertising. Then we conducted a large-scale survey of Internet users’ recall, recognition, and awareness of banner advertising. Our research suggests that the reason why click-through rates are low is that surfers actually avoid looking at banner ads during their online activities. This suggests that the larger part of a surfer’s processing of banners will be done at the pre-attentive level. If such is the case, click-through rate is an ineffective measure of banner ad performance. Our research also shows that banner ads do have an impact on traditional memory-based measure of effectiveness. Thus, we claim that advertisers should rely more on traditional brand equity measures such as brand awareness and advertising recall. Finally, our study shows that although repetition leads to lower click-through rates, it has a beneficial impact on brand awareness and advertising recall.


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