Email as Spectroscopy: Automated Discovery of Community Structure within Organizations Export

@techreport{citeulike:395887, abstract = {We describe a method for the automatic identification of communities of practice from email logs within an organization. We use a betweenness centrality algorithm that can rapidly find communities within a graph representing information flows. We apply this algorithm to an email corpus of nearly one million messages collected over a two-month span, and show that the method is effective at identifying true communities, both formal and informal, within these scale-free graphs. This approach also enables the identification of leadership roles within the communities. These studies are complemented by a qualitative evaluation of the results in the field.}, address = {1501 Page Mill Road, Palo Alto CA, 94304}, author = {Tyler, Joshua R. and Wilkinson, Dennis M. and Huberman, Bernardo A.}, citeulike-article-id = {395887}, citeulike-linkout-0 = {http://www.hpl.hp.com/research/idl/papers/email/email.pdf}, institution = {HP Labs}, keywords = {cluster, community, network}, posted-at = {2005-11-16 05:00:46}, priority = {3}, title = {Email as Spectroscopy: Automated Discovery of Community Structure within Organizations}, url = {http://www.hpl.hp.com/research/idl/papers/email/email.pdf} }

TY - RPRT ID - citeulike:395887 L3 - citeulike-article-id:395887 N2 - We describe a method for the automatic identification of communities of practice from email logs within an organization. We use a betweenness centrality algorithm that can rapidly find communities within a graph representing information flows. We apply this algorithm to an email corpus of nearly one million messages collected over a two-month span, and show that the method is effective at identifying true communities, both formal and informal, within these scale-free graphs. This approach also enables the identification of leadership roles within the communities. These studies are complemented by a qualitative evaluation of the results in the field. AD - 1501 Page Mill Road, Palo Alto CA, 94304 TI - Email as Spectroscopy: Automated Discovery of Community Structure within Organizations KW - cluster KW - community KW - network AU - Tyler, Joshua AU - Wilkinson, Dennis AU - Huberman, Bernardo UR - http://www.hpl.hp.com/research/idl/papers/email/email.pdf ER -