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Investigating Context-aware Information Push vs. Information Pull to Tourists Export

In In Proceedings of Mobile HCI 01, Vol. 1 (2001)

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context examples framework pushpull

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Despite much interest over recent years in the area of context-aware computing, there are still a number of significant gaps in our understanding of the HCI issues associated with such systems. One particular issue that remains relatively unexplored is how to design around the apparently conflicting goals of adaptating to changes in context while at the same time adhering to the principle of predictability. In this paper, we describe our investigations into this issue through two alternative designs of an interactive context-aware tourist guide. One design is based around information pull, i.e. the emphasis is on the user to decide when context-aware information is presented. The other design is based on information push whereby the actual presentation of context-aware information is triggered by contextual events, e.g. changes in the user's location or changes to the opening times of attractions. Through the evaluation of these alternative designs we hope to gain a better understanding of the usability implications of push vs. pull in both this specific domain and in interactive context-aware systems in general. 1.


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