The perfect search engine is not enough: a study of orienteering behavior in directed search Export

@inproceedings{985745, abstract = {This paper presents a modified diary study that investigated how people performed personally motivated searches in their email, in their files, and on the Web. Although earlier studies of directed search focused on keyword search, most of the search behavior we observed did not involve keyword search. Instead of jumping directly to their information target using keywords, our participants navigated to their target with small, local steps using their contextual knowledge as a guide, even when they knew exactly what they were looking for in advance. This stepping behavior was especially common for participants with unstructured information organization. The observed advantages of searching by taking small steps include that it allowed users to specify less of their information need and provided a context in which to understand their results. We discuss the implications of such advantages for the design of personal information management tools.}, address = {New York, NY, USA}, author = {Teevan, Jaime and Alvarado, Christine and Ackerman, Mark S. and Karger, David R.}, booktitle = {CHI '04: Proceedings of the SIGCHI conference on Human factors in computing systems}, citeulike-article-id = {4937261}, citeulike-linkout-0 = {http://dx.doi.org/http://doi.acm.org/10.1145/985692.985745}, citeulike-linkout-1 = {http://portal.acm.org/citation.cfm?id=985745#}, doi = {http://doi.acm.org/10.1145/985692.985745}, keywords = {facetbook, file-import-09-06-23, imported, karger, orienteering}, location = {Vienna, Austria}, pages = {415--422}, posted-at = {2009-06-23 22:33:03}, priority = {2}, publisher = {ACM}, title = {The perfect search engine is not enough: a study of orienteering behavior in directed search}, url = {http://dx.doi.org/http://doi.acm.org/10.1145/985692.985745}, year = {2004} }

TY - CONF ID - 985745 L3 - citeulike-article-id:4937261 N2 - This paper presents a modified diary study that investigated how people performed personally motivated searches in their email, in their files, and on the Web. Although earlier studies of directed search focused on keyword search, most of the search behavior we observed did not involve keyword search. Instead of jumping directly to their information target using keywords, our participants navigated to their target with small, local steps using their contextual knowledge as a guide, even when they knew exactly what they were looking for in advance. This stepping behavior was especially common for participants with unstructured information organization. The observed advantages of searching by taking small steps include that it allowed users to specify less of their information need and provided a context in which to understand their results. We discuss the implications of such advantages for the design of personal information management tools. CY - Vienna, Austria AD - New York, NY, USA EP - 422 TI - The perfect search engine is not enough: a study of orienteering behavior in directed search PB - ACM T2 - CHI '04: Proceedings of the SIGCHI conference on Human factors in computing systems SP - 415 KW - facetbook KW - file-import-09-06-23 KW - imported KW - karger KW - orienteering AU - Teevan, Jaime AU - Alvarado, Christine AU - Ackerman, Mark AU - Karger, David PY - 2004/// UR - http://dx.doi.org/http://doi.acm.org/10.1145/985692.985745 ER -