Computers are Social Actors Export

@article{Nass1994, abstract = {This paper represents a new experimental paradigm for the study of human-computer interaction. Five experiments provide evidence that individuals' interactions with computers are fundamentally social. The studies show that social responses to computers are not the results of conscious beliefs that computers are human or human-lik. Moreover, such behaviours do not result from users' ignorance of from psychological or social dysfunctions, nor from a belief that subjects are interacting with programmers. Rather, social responses to computers are commonplace and easy to generate. The results reported here present numerous and unprecedented hypotheses, unexpected implications for design, new approaches to usability testing, and direct methods for verification.}, author = {Nass, Clifford and Steuer, Jonathan and Teuber, Ellen R.}, citeulike-article-id = {3169400}, journal = {Human Factors in Computing Systems}, keywords = {anthropomorphism, file-import-08-08-28, human-computer-interaction, social-interaction}, posted-at = {2008-08-28 12:40:11}, priority = {2}, title = {Computers are Social Actors}, year = {1994} }

TY - JOUR ID - Nass1994 L3 - citeulike-article-id:3169400 N2 - This paper represents a new experimental paradigm for the study of human-computer interaction. Five experiments provide evidence that individuals' interactions with computers are fundamentally social. The studies show that social responses to computers are not the results of conscious beliefs that computers are human or human-lik. Moreover, such behaviours do not result from users' ignorance of from psychological or social dysfunctions, nor from a belief that subjects are interacting with programmers. Rather, social responses to computers are commonplace and easy to generate. The results reported here present numerous and unprecedented hypotheses, unexpected implications for design, new approaches to usability testing, and direct methods for verification. JF - Human Factors in Computing Systems TI - Computers are Social Actors KW - anthropomorphism KW - file-import-08-08-28 KW - human-computer-interaction KW - social-interaction AU - Nass, Clifford AU - Steuer, Jonathan AU - Teuber, Ellen PY - 1994/// ER -