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Effects of emotion control and task on Web searching behaviorby: Kyung-Sun Kim
Information Processing & Management In Evaluation of Interactive Information Retrieval Systems, Vol. 44, No. 1. (January 2008), pp. 373-385.
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AbstractThe study investigated how users' emotion control and search tasks interact and influence the Web search behavior and performance among experienced Web users. Sixty-seven undergraduate students with substantial Web experience participated in the study. Effects of emotion control and tasks were found significant on the search behavior but not on the search performance. The interaction effect between emotion control and tasks on the search behavior was also significant: effects of users' emotion control on the search behavior varied depending on search tasks. Profile analyses of search behaviors identified and contrasted the most commonly occurring profiles of search activities in different search tasks. Suggestions were made to improve information literacy programs, and implications for future research were discussed.
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