The Market Structure for Internet Search Engines Export

@article{telang_2004_SearchEngineMarketStructure, abstract = {The Internet search engine market has seen a proliferation of entrants over the past few years. Whereas Yahoo was the early market leader, there has been entry by both lower-quality engines and higher-quality ones (such as Google). Prior work on quality differentiation requires that low-quality products have low prices in order to survive in a market with high-quality products. However, the price charged to users of search engines is typically zero. Therefore, consumers do not face a tradeoff between quality and price. Why do lower-quality products survive in such a market? We develop a vertical differentiation model that explains this phenomenon. The quality of the results provided by a search engine is inherently stochastic, and there is no charge for using an engine. Therefore, users who try out one engine may consult a lower-quality engine in the same session. This ” residual demand” allows lower-quality products to survive in equilibrium. We then extend our model to incorporate horizontal differentiation as well and show that residual demand leads to higher quality and less differentiation in this market. Engines want to attract competitors' customers and therefore have a strong incentive to be ” similar” to each other.}, author = {Telang, Rahul and Rajan, Uday and Mukhopadhyay, Tridas}, citeulike-article-id = {3284972}, journal = {Journal of Management Information Systems}, keywords = {advertising, bertrand, competition, demand, io, market, oligopoly, paper\_02\_search\_engine\_competition, product\_differentiation, quality, search\_engines}, number = {2}, pages = {137--160}, posted-at = {2008-09-18 09:32:09}, priority = {0}, title = {The Market Structure for Internet Search Engines}, volume = {21}, year = {2004} }

TY - JOUR ID - telang_2004_SearchEngineMarketStructure L3 - citeulike-article-id:3284972 N2 - The Internet search engine market has seen a proliferation of entrants over the past few years. Whereas Yahoo was the early market leader, there has been entry by both lower-quality engines and higher-quality ones (such as Google). Prior work on quality differentiation requires that low-quality products have low prices in order to survive in a market with high-quality products. However, the price charged to users of search engines is typically zero. Therefore, consumers do not face a tradeoff between quality and price. Why do lower-quality products survive in such a market? We develop a vertical differentiation model that explains this phenomenon. The quality of the results provided by a search engine is inherently stochastic, and there is no charge for using an engine. Therefore, users who try out one engine may consult a lower-quality engine in the same session. This “residual demand” allows lower-quality products to survive in equilibrium. We then extend our model to incorporate horizontal differentiation as well and show that residual demand leads to higher quality and less differentiation in this market. Engines want to attract competitors’ customers and therefore have a strong incentive to be “similar” to each other. IS - 2 JF - Journal of Management Information Systems EP - 160 TI - The Market Structure for Internet Search Engines VL - 21 SP - 137 KW - advertising KW - bertrand KW - competition KW - demand KW - io KW - market KW - oligopoly KW - paper_02_search_engine_competition KW - product_differentiation KW - quality KW - search_engines AU - Telang, Rahul AU - Rajan, Uday AU - Mukhopadhyay, Tridas PY - 2004/// ER -