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[The management by the processes in a cancer center, an utopian initiative?] Export

Bulletin du cancer, Vol. 95, No. 7. (August 2008), pp. 661-671.

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The process approach is a mode of quality improvement. It leans on the cartography's establishment, allows to redefine organization around patients trajectory, the measure of defects and their correction. The process pilot is a new actor in the management of the establishment. It is developed since 3 years in the Institute Claudius Regaud, regional cancer center treatment of Midi-Pyrénées.


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