Management of information-credibility risk in an ICT society: A social implementation Export

@article{citeulike:3097156, abstract = {Purpose – The purpose of this paper is to propose a new direction for managing information-credibility risk in the current information and communications technology (ICT) era, where ICT has had both positive and negative effects on contemporary society. Design/methodology/approach – The paper takes a practical and inductive approach to study the Kyoto avian influenza panic and countermeasures taken in 2004. Findings – The paper identifies factors which led to enormous damage through harmful rumors and proposes new perspectives for devising countermeasures, such as increasing consumer confidence in an agency as a source of information and effective management of knowledge transfer from experts to non-experts. Practical implications – The study gains a better understanding of both technological and social factors that enable or detract from effective nationwide management of information-credibility risk. Many related ICT projects have been based on either human resource systems or advanced technology. It considers the integration of both factors from three perspectives. Originality/value – This is a new perspective for examining the transfer of knowledge from experts to consumers in terms of practical solutions, in contrast to the many existing knowledge-related articles that have mainly focused on knowledge management among experts.}, author = {Hirose, Yayoi and Sonehara, Noboru}, citeulike-article-id = {3097156}, citeulike-linkout-0 = {http://www.emeraldinsight.com.libraryproxy.griffith.edu.au/Insight/viewContentItem.do;jsessionid=A060C3299F7806453413454D3B266802?contentType=Article&contentId=1718565}, journal = {Internet Research}, keywords = {information\_literacy, internet, security}, number = {2}, pages = {142--154}, posted-at = {2008-08-08 00:47:06}, priority = {2}, title = {Management of information-credibility risk in an ICT society: A social implementation}, url = {http://www.emeraldinsight.com.libraryproxy.griffith.edu.au/Insight/viewContentItem.do;jsessionid=A060C3299F7806453413454D3B266802?contentType=Article&contentId=1718565}, volume = {18}, year = {2008} }

TY - JOUR ID - citeulike:3097156 L3 - citeulike-article-id:3097156 N2 - Purpose – The purpose of this paper is to propose a new direction for managing information-credibility risk in the current information and communications technology (ICT) era, where ICT has had both positive and negative effects on contemporary society. Design/methodology/approach – The paper takes a practical and inductive approach to study the Kyoto avian influenza panic and countermeasures taken in 2004. Findings – The paper identifies factors which led to enormous damage through harmful rumors and proposes new perspectives for devising countermeasures, such as increasing consumer confidence in an agency as a source of information and effective management of knowledge transfer from experts to non-experts. Practical implications – The study gains a better understanding of both technological and social factors that enable or detract from effective nationwide management of information-credibility risk. Many related ICT projects have been based on either human resource systems or advanced technology. It considers the integration of both factors from three perspectives. Originality/value – This is a new perspective for examining the transfer of knowledge from experts to consumers in terms of practical solutions, in contrast to the many existing knowledge-related articles that have mainly focused on knowledge management among experts. IS - 2 JF - Internet Research EP - 154 TI - Management of information-credibility risk in an ICT society: A social implementation VL - 18 SP - 142 KW - information_literacy KW - internet KW - security AU - Hirose, Yayoi AU - Sonehara, Noboru PY - 2008/// UR - http://www.emeraldinsight.com.libraryproxy.griffith.edu.au/Insight/viewContentItem.do;jsessionid=A060C3299F7806453413454D3B266802?contentType=Article&contentId=1718565 ER -