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Planning for Higher Education, Vol. 27, No. 2. (0 1999), pp. 21-27 Key: citeulike:9857936
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Trust, like leadership, communication, and collaboration, is a necessary element of successful strategic planning in colleges and universities. If constituencies are given an opportunity to participate in planning and, as a result, believe that their interests have been protected, they will consider the overall process to be fair, even when a particular decision is unfavorable. (MSE)
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