Using control theory to achieve service level objectives in performance management(2001)
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AbstractA widely used approach to achieving service level objectives for a target system (e.g., an email server) is to add a controller that manipulates the target system's tuning parameters. We describe a methodology for designing such controllers for software systems that builds on classical control theory. The classical approach proceeds in two steps: system identification and controller design. In system identification, we construct mathematical models of the target system. Traditionally,...
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