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TaskTracer: a desktop environment to support multi-tasking knowledge workersby: Anton N. Dragunov, Thomas G. Dietterich, Kevin Johnsrude, Matthew McLaughlin, Lida Li, Jonathan L. Herlocker
In IUI '05: Proceedings of the 10th international conference on Intelligent user interfaces (2005), pp. 75-82.
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AbstractThis paper reports on TaskTracer --- a software system being designed to help highly multitasking knowledge workers rapidly locate, discover, and reuse past processes they used to successfully complete tasks. The system monitors users' interaction with a computer, collects detailed records of users' activities and resources accessed, associates (automatically or with users' assistance) each interaction event with a particular task, enables users to access records of past activities and quickly restore task contexts. We present a novel Publisher-Subscriber architecture for collecting and processing users' activity data, describe several different user interfaces tried with TaskTracer, and discuss the possibility of applying machine learning techniques to recognize/predict users' tasks.
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