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User study on older adults’ use of the Web and search engines Export

Universal Access in the Information Society, Vol. 4, No. 1. (2005), pp. 67-81.

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web-searching-behavior

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Ten older adults were interviewed about the motivational factors behind learning to use computers and the negative and positive aspects related to it. They were then given search tasks and were observed as they used search engines for finding information from the Web. All of the participants completed several search tasks during the search session. Although their performance in the search tasks was adequate, they faced several problems in the interaction. For example, text editing was difficult and understanding the structure of the Web and terminology used caused problems. Based on the observations, an “elderly friendly” search user interface is proposed.


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