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The design and implementation of non-verbal auditory warnings. Export

Applied ergonomics, Vol. 25, No. 4. (August 1994), pp. 202-210.

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acceptability acoustics alert attention auditory_warnings categorization confusability design distinguishable effectivness ergonomics evaluation feasability function implementation informing level_of_compliance meaning melody mnemonics non-verbal number_of_alarms psychoacoustics response_speed rythm short_bursts_of_sound short_pulses_of_sound silence speech startle understandning urgency_mapping warning_philosophy

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There are many common problems in the use of non-verbal auditory warnings in the working environment. They are often too loud, too numerous, and they are frequently confusing. These problems have a range of consequences, many of them serious. However, there now exist a number of guidelines and sets of experimental data that address these problems and provide fairly comprehensive solutions. In this article the underlying problems are highlighted, and the guidelines and research that have addressed the central issues of correct loudness levels and psychological appropriateness, particularly warning confusion and 'urgency mapping', are reviewed and evaluated. It is argued that a proper ergonomics approach to auditory warning design and implementation is not a luxury, but a necessity. A number of projects in which advanced, ergonomic auditory warning systems have been developed are described in detail, and some new research questions are proposed.


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