Big causes and small events: QWERTY and the mechanization of office work Export

@article{citeulike:5845546, abstract = {This article studies the adoption of typewriters in the United States, France, and Germany in the period between 1870 and 1930. The aim of the article is to show how specific problem-solving heuristics and routines, which have been developed to solve technical and social problems on the shop floor, have also shaped the organization of work and complementary technologies at the administrative level. We argue that performance criteria other than pure typing speed were relevant to the adoption of typewriters and the QWERTY keyboard, and reconsider the debates on path dependence surrounding the QWERTY keyboard. 10.1093/icc/dtp030}, author = {Reinstaller, Andreas and Holzl, Werner}, citeulike-article-id = {5845546}, citeulike-linkout-0 = {http://dx.doi.org/10.1093/icc/dtp030}, citeulike-linkout-1 = {http://icc.oxfordjournals.org/content/18/5/999.abstract}, citeulike-linkout-2 = {http://icc.oxfordjournals.org/content/18/5/999.full.pdf}, day = {1}, doi = {10.1093/icc/dtp030}, journal = {Ind Corp Change}, keywords = {big, causes, events, mechanization, office, qwerty, small, work}, month = {October}, number = {5}, pages = {999--1031}, posted-at = {2009-09-27 16:52:57}, priority = {3}, title = {Big causes and small events: QWERTY and the mechanization of office work}, url = {http://dx.doi.org/10.1093/icc/dtp030}, volume = {18}, year = {2009} }

TY - JOUR ID - citeulike:5845546 L3 - citeulike-article-id:5845546 N2 - This article studies the adoption of typewriters in the United States, France, and Germany in the period between 1870 and 1930. The aim of the article is to show how specific problem-solving heuristics and routines, which have been developed to solve technical and social problems on the shop floor, have also shaped the organization of work and complementary technologies at the administrative level. We argue that performance criteria other than pure typing speed were relevant to the adoption of typewriters and the QWERTY keyboard, and reconsider the debates on path dependence surrounding the QWERTY keyboard. 10.1093/icc/dtp030 IS - 5 JF - Ind Corp Change EP - 1031 TI - Big causes and small events: QWERTY and the mechanization of office work VL - 18 SP - 999 KW - big KW - causes KW - events KW - mechanization KW - office KW - qwerty KW - small KW - work AU - Reinstaller, Andreas AU - Holzl, Werner PY - 2009/10/01/ UR - http://dx.doi.org/10.1093/icc/dtp030 ER -