Return on investment and organizational adoption Export

@inproceedings{citeulike:3886956, abstract = {This paper considers the complexity of measuring the return on investment for technology adoption. A brief case study of technology adoption in a large design and construction firm provides a clear view of factors that came into play. The technology considered is simple; the apparent costs and benefits are relatively clear. Four parties are involved: diverse employees interested in using dual monitors, the information technology support group in the organization, an executive who had worked his way up from drafting, and employees of a software company that is considering expanding their support for dual monitor use. In the construction company, a seemingly logical and inexpensive hardware upgrade was subject to a wide range of technical and social pressures, some obstructing and others promoting adoption. Decisions are made in a manner that did not fit the model held by the product planners and designers in the software company.}, address = {New York, NY, USA}, author = {Grudin, Jonathan}, booktitle = {CSCW '04: Proceedings of the 2004 ACM conference on Computer supported cooperative work}, citeulike-article-id = {3886956}, citeulike-linkout-0 = {http://portal.acm.org/citation.cfm?id=1031607.1031659}, citeulike-linkout-1 = {http://dx.doi.org/10.1145/1031607.1031659}, doi = {10.1145/1031607.1031659}, isbn = {1-58113-810-5}, keywords = {dualmon, monitor, roi}, location = {Chicago, Illinois, USA}, pages = {324--327}, posted-at = {2009-01-15 02:10:41}, priority = {2}, publisher = {ACM}, title = {Return on investment and organizational adoption}, url = {http://dx.doi.org/10.1145/1031607.1031659}, year = {2004} }

TY - CONF ID - citeulike:3886956 L3 - citeulike-article-id:3886956 N2 - This paper considers the complexity of measuring the return on investment for technology adoption. A brief case study of technology adoption in a large design and construction firm provides a clear view of factors that came into play. The technology considered is simple; the apparent costs and benefits are relatively clear. Four parties are involved: diverse employees interested in using dual monitors, the information technology support group in the organization, an executive who had worked his way up from drafting, and employees of a software company that is considering expanding their support for dual monitor use. In the construction company, a seemingly logical and inexpensive hardware upgrade was subject to a wide range of technical and social pressures, some obstructing and others promoting adoption. Decisions are made in a manner that did not fit the model held by the product planners and designers in the software company. CY - Chicago, Illinois, USA SN - 1-58113-810-5 AD - New York, NY, USA EP - 327 TI - Return on investment and organizational adoption PB - ACM T2 - CSCW '04: Proceedings of the 2004 ACM conference on Computer supported cooperative work SP - 324 KW - dualmon KW - monitor KW - roi AU - Grudin, Jonathan PY - 2004/// UR - http://dx.doi.org/10.1145/1031607.1031659 ER -