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Using information scent to model user information needs and actions and the Web Export

In Proceedings of CHI 2001 (2001), pp. 490-497.

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behavior information-scent user web

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On the Web, users typically forage for information by navigating from page to page along Web links. Their surfing patterns or actions are guided by their information needs. Researchers need tools to explore the complex interactions between user needs, user actions, and the structures and contents of the Web. In this paper, we describe two computational methods for understanding the relationship between user needs and user actions. First, for a particular pattern of surfing, we seek to infer the ...


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