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Human–computer interaction issues for mobile computing in a variable work context

by: Judy York, Parag C. Pendharkar
International Journal of Human-Computer Studies In HCI Issues in Mobile Computing, Vol. 60, No. 5-6. (May 2004), pp. 771-797, doi:10.1016/j.ijhcs.2003.07.004  Key: citeulike:1041378

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Abstract

The current paper takes an introspective look at the human–computer interaction (HCI) issues for mobile computing in a variable work context. We catalogue the current research in four major categories. The major findings of our study are following. (1) A majority of HCI issues, about 58%, fall under the category of computer systems and interface architecture implications. (2) 23% of the articles focus on development and implementation issues. (3) 13% of the articles focus on use and context of computer issues. (4) 6% of the articles focus on human characteristics issues. Further, the literature indicates that the field services is a main application of mobile computing (46%) followed by sales force (21%), health care (17%), fieldwork (8%), insurance claims (4%) and journalism (4%).


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