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Smart Questions: The Essential Strategy for Successful Managersby: Dorothy Leeds
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AbstractCalled "a must" by Norman Vincent Peale, this definitive guide shows you how to ask for the most from your staff-and get it! "Revolutionary...invaluable insights."-Robert L. Shook, author of _Hardball_ "A comprehensive guide to sharpening your questioning skills."-Michael LeBoeuf, author of _How to Win Customers_ and _Keep Them for Life_
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