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Development of NASA-TLX (Task Load Index): Results of empirical and theoretical research Export

edited by: P. A. Hancock, N. Meshkati

In Human Mental Workload (1988), pp. 139-183.

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The results of a multi-year research program to identify the factors associated with variations in subjective workload within and between different types of tasks are reviewed. Subjective evaluations of I0 workload-related factors were obtained from 16 different experiments. The experimental tasks included simple cognititve and manual control tasks, complex laboratory and supervisory control tasks, and aircraft simulation. Task-, behavior-, and subject-related correlates of subjective workload experiences varied as a function of difficulty manipulations within experiments, different sources of workload between experiments, and individual differences in workload definition. A multi-dimensional rating scale is proposed in which information about the magnitude and sources of size workload-related factors are combined to derive a sensitive and reliable estimate of workload.


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