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Building on what we know: staff development in the digital age Export

The Electronic Library, Vol. 23, No. 4. (April 2005), pp. 480-491.

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Organizational development tools activate and extend participants' knowledge, skills, and abilities through purposeful dialogue that cultivates holistic perspectives. Enhanced appreciation of campus constituencies' differing needs and preferences, complimented by ongoing user-focused data collection and analysis, informs strategic systems and services redesign. This practice serves to promote continuous learning, even as it advances the organization's digital migration. Results-to-date suggest the efficacy of this staff development approach, which uses constructivist "building on what we know" learning strategies to develop nimble organizational responsiveness, amidst dynamically changing external circumstances.


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