What academic research tells us about service Export

@article{citeulike:781532, abstract = {A computing-driven revolution is under way in the global economy guided by the principle that every business must become a service business in order to survive.}, address = {New York, NY, USA}, author = {Rust, Roland T. and Miu, Carol}, citeulike-article-id = {781532}, citeulike-linkout-0 = {http://portal.acm.org/citation.cfm?id=1139948}, citeulike-linkout-1 = {http://dx.doi.org/10.1145/1139922.1139948}, doi = {10.1145/1139922.1139948}, issn = {0001-0782}, journal = {Commun. ACM}, keywords = {service, service\_science, sosis\_priority\_1\_general\_soa}, month = {July}, number = {7}, pages = {49--54}, posted-at = {2009-10-12 11:49:27}, priority = {5}, publisher = {ACM}, title = {What academic research tells us about service}, url = {http://dx.doi.org/10.1145/1139922.1139948}, volume = {49}, year = {2006} }

TY - JOUR ID - citeulike:781532 L3 - citeulike-article-id:781532 N2 - A computing-driven revolution is under way in the global economy guided by the principle that every business must become a service business in order to survive. IS - 7 JF - Commun. ACM SN - 0001-0782 AD - New York, NY, USA EP - 54 TI - What academic research tells us about service PB - ACM VL - 49 SP - 49 KW - service KW - service_science KW - sosis_priority_1_general_soa AU - Rust, Roland AU - Miu, Carol PY - 2006/07// UR - http://dx.doi.org/10.1145/1139922.1139948 ER -