Evaluating computer-supported cooperative work: models and frameworks Export

@inproceedings{citeulike:266069, abstract = {Evaluating distributed CSCW applications is a difficult endeavor. Frameworks and methodologies for structuring this type of evaluation have become a central concern for CSCW researchers. In this paper we describe the problems involved in evaluating remote collaborations, and we review some of the more prominent conceptual frameworks of group interaction that have driven CSCW evaluation in the past. A multifaceted evaluation framework is presented that approaches the problem from the relationships underlying joint awareness, communication, collaboration, coordination, and work coupling. Finally, recommendations for carrying out multifaceted evaluations of remote interaction are provided.}, address = {New York, NY, USA}, author = {Neale, Dennis C. and Carroll, John M. and Rosson, Mary B.}, booktitle = {CSCW '04: Proceedings of the 2004 ACM conference on Computer supported cooperative work}, citeulike-article-id = {266069}, citeulike-linkout-0 = {http://portal.acm.org/citation.cfm?id=1031626}, citeulike-linkout-1 = {http://dx.doi.org/10.1145/1031607.1031626}, doi = {10.1145/1031607.1031626}, isbn = {1581138105}, keywords = {cscw, hci, methodology}, pages = {112--121}, posted-at = {2008-09-25 23:52:57}, priority = {2}, publisher = {ACM Press}, title = {Evaluating computer-supported cooperative work: models and frameworks}, url = {http://dx.doi.org/10.1145/1031607.1031626}, year = {2004} }

TY - CONF ID - citeulike:266069 L3 - citeulike-article-id:266069 N2 - Evaluating distributed CSCW applications is a difficult endeavor. Frameworks and methodologies for structuring this type of evaluation have become a central concern for CSCW researchers. In this paper we describe the problems involved in evaluating remote collaborations, and we review some of the more prominent conceptual frameworks of group interaction that have driven CSCW evaluation in the past. A multifaceted evaluation framework is presented that approaches the problem from the relationships underlying joint awareness, communication, collaboration, coordination, and work coupling. Finally, recommendations for carrying out multifaceted evaluations of remote interaction are provided. SN - 1581138105 AD - New York, NY, USA EP - 121 TI - Evaluating computer-supported cooperative work: models and frameworks PB - ACM Press T2 - CSCW '04: Proceedings of the 2004 ACM conference on Computer supported cooperative work SP - 112 KW - cscw KW - hci KW - methodology AU - Neale, Dennis AU - Carroll, John AU - Rosson, Mary PY - 2004/// UR - http://dx.doi.org/10.1145/1031607.1031626 ER -