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Understanding the Privacy Space

First Monday, Vol. 7, No. 10. (October 2002)

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This paper reports on an ongoing research project focusing on privacy tools, and services available on the Internet. A detailed examination of 133 different privacy-related software tools and services rendered a list of 1,241 features relating to privacy. Based on the data gathered, the ongoing work is to formulate a framework to describe this "privacy space" using grounded theory and content analytic techniques. Here, we discuss some of more interesting preliminary findings garnered from a descriptive statistical analysis of the raw data. This paper discusses what can be learned from a user-centric analysis of this increasingly important class of software tools.


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