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Knowledge Management in Theory and Practice Export

(16 June 2005)

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As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications. In this textbook, Dr. Kimiz Dalkir provides a comprehensive overview of the field on knowledge management with an emphasis on translating theory into practice. Working from a multidisciplinary perspective, Dr. Dalkir weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organizational behaviour, change management, and information science into a three-level approach to understand Knowledge Management from the individual, community, and organization levels. Using everyday language and clear illustrations, Dr. Dalkir integrates theory and practice in a highly accessible manner to provide students with a comprehensive and practical knowledge management skill set. <br><br>Case Studies from:<br>IBM, Xerox, Siemans, Ericsson Canada, ICL, Thomas and Betts, Chevron/Texaco, British Petroleum, CIDA, Hughes Space and Communications, SUN, British Telecommunications, J.P. Morgan Chase, Buckman Labs<br>, Nokia, GE, Viant, Xerox, Sigma, Hill and Knowlton<br>, Teamware, U.A. Army, British Petroleum, Price Waterhous Coopers, Lybrand, KPMG, Mercedes-Benz<br>, Monsanto, Northrup Grumman, Ford Motor Company, Accenture, Dell, Siemans Medical Systems<br><br>*Highly practical treatment that links knowledge management, content management and information management seamlessly throughout the book <br>*Author has over ten years experience in knowledge management/content management/information management in the corporate world <br>*First textbook by a knowledge management professor


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