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Taking the Work Out of Workflow: Mechanisms for Document-Centered Collaboration Export

In Proceedings of the European Conf. Computer-Supported Cooperative Work ECSCW'99 (1999), pp. 1-20.

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Abstract: There are two aspects to technical support for collaborative activity; support for content work and support for coordination. The design of CSCW systems must typically address both of these, combining them in a collaborative application. This approach, however, suffers from a variety of well-known problems, not least the compatibility between collaborative and single-user applications, working styles and practices. In this paper, we describe an alternative approach that makes coordination and collaborative functionality an aspect of the collaborative artifact rather than a collaborative application. We present an infrastructure and a series of application examples to illustrate the idea of documentcentered collaboration, in which coordination and collaboration are separated from and independent of applications.


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