Defining business process flexibility with the help of invariants Export

@article{citeulike:4214853, abstract = {Enterprise survival is about maintaining an identity that is separate from other enterprises. We define flexibility as the ability to change without losing identity. The identity of an enterprise can be analyzed as a set of norms and beliefs about these norms held by its stakeholders, such as customers, employees, suppliers, and investors. Business processes and their support systems maintain invariants that are the result of compromises between the often conflicting norms and beliefs of these stakeholders. We formalize these invariants as values in a state space. Identifying a minimum set of invariants provides a basis for defining flexible processes and support systems. We illustrate the use of this framework with production business process support (BPS) systems. Copyright {\copyright} 2006 John Wiley \& Sons, Ltd.}, address = {Ecole Polytechnique F\'{e}d\'{e}rale de Lausanne (EPFL), School of Computer and Communication Sciences, CH-1015 Lausanne, Switzerland; IbisSoft, Stockholm, Sweden}, author = {Regev, Gil and Bider, Ilia and Wegmann, Alain}, citeulike-article-id = {4214853}, citeulike-linkout-0 = {http://dx.doi.org/10.1002/spip.301}, citeulike-linkout-1 = {http://www3.interscience.wiley.com/cgi-bin/abstract/113375875/ABSTRACT}, doi = {10.1002/spip.301}, journal = {Software Process: Improvement and Practice}, keywords = {flexibility}, number = {1}, pages = {65--79}, posted-at = {2009-03-24 16:47:00}, priority = {2}, title = {Defining business process flexibility with the help of invariants}, url = {http://dx.doi.org/10.1002/spip.301}, volume = {12}, year = {2007} }

TY - JOUR ID - citeulike:4214853 L3 - citeulike-article-id:4214853 N2 - Enterprise survival is about maintaining an identity that is separate from other enterprises. We define flexibility as the ability to change without losing identity. The identity of an enterprise can be analyzed as a set of norms and beliefs about these norms held by its stakeholders, such as customers, employees, suppliers, and investors. Business processes and their support systems maintain invariants that are the result of compromises between the often conflicting norms and beliefs of these stakeholders. We formalize these invariants as values in a state space. Identifying a minimum set of invariants provides a basis for defining flexible processes and support systems. We illustrate the use of this framework with production business process support (BPS) systems. Copyright © 2006 John Wiley & Sons, Ltd. IS - 1 JF - Software Process: Improvement and Practice AD - Ecole Polytechnique Fédérale de Lausanne (EPFL), School of Computer and Communication Sciences, CH-1015 Lausanne, Switzerland; IbisSoft, Stockholm, Sweden EP - 79 TI - Defining business process flexibility with the help of invariants VL - 12 SP - 65 KW - flexibility AU - Regev, Gil AU - Bider, Ilia AU - Wegmann, Alain PY - 2007/// UR - http://dx.doi.org/10.1002/spip.301 ER -