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Are you talking to me? Influencing behaviour and culture in police interviews |
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AbstractThis study examines the relationship between two types of influencing behaviour in police interviews (<i>being kind</i> and <i>rational persuasion</i>) and three types of interview effectiveness, i.e. the suspects willingness to give a statement, their estimation of the quality of the relationship with the detective, and suspects admission. We expected that <i>being kind</i> and <i>rational persuasion</i> (arguments referring to logic and rationality) would have a different effect on suspects from cultures that tend to be direct and content-oriented (low-context cultures) versus cultures in which communication is more indirect and context orientated (high-context cultures). To examine this, experienced police detectives interviewed mock theft suspects from low-context (<i>n</i>=25) and high-context (<i>n</i>=27) cultures. As predicted, and particularly for high-context suspects, <i>being kind</i> in terms of <i>rewarding</i> and <i>offering</i> was positively related to the perceived quality of the relationship of the suspect, while <i>being kind</i> in terms of <i>active listening</i> behaviour was positively related to admissions. Furthermore, and as expected, there was a positive relationship between <i>rational persuasion</i> of the police detective and admissions for low-context suspects, but also a negative relationship between <i>rational persuasion</i> and admissions for high-context suspects.
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