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Social Information Access: The Other Side of the Social Web |
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Notes for this article"Social information access can be formally defined as a stream of research that explores methods for organizing users’ past interaction with an information system (known as explicit and implicit feedback), in order to provide better access to information to the future users of the system. This stream has to be considered as emerging. It covers a range of rather different systems and technologies operating on a different scale - from a small closed corpus site to the whole Web. While the technologies located on the different sides of this stream may not even recognize each other as being a part of the same whole, the whole stream is driven by the same goals: to use the power of a user community for **improving information access**." [emphasis mine]
I would generalize this from improving information *access* to improving the *utilization* of information. Utilization includes all types of information processing - organization, comprehension, integration, etc.
"An important feature of all social navigation systems is self-organization. Social navigation systems are able to work with little or no involvement of human indexers, organizers, or other kinds of experts. They are truly powered by a community of users."
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AbstractModern Web, which is frequently called Social Web or Web 2.0, celebrates the power of the user community. Most frequently it is associated with the power of users as contributors or various kinds of contents through Wikis, blogs, and resource sharing sites. However, the community power impacts not only the production of Web content, but also the access to all kinds of Web content. A number of research groups worldwide work on social information access techniques, which help users get to the right information using “community wisdom” distilled from tracked actions of those who worked with this information earlier. The paper provides an overview of this research stream focusing on social search, social navigation, and social visualization techniques.
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