Focusing on vague and vernacular aspects of place, results are reported from a qualitative empirical study of workplace end-users of geographic information. The study revealed certain patterns of need for place and placename data; these are compared with current sources of place information and with various proposed methods for modelling vagueness in geographic extents. Conclusions centre around the need for multiple methods in multiple use contexts, and for further research into the vague and vernacular phenomena of place itself.