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maike's Robertson [5 articles]

Recent papers posted to maike's library by the author Robertson. You can also see everyone's Robertson.
  • Information Design using Card Sorting
    (2001)
    by James Robertson
    posted to 2001 dg by maike on 2007-11-01 12:08:04 as **
  • Developing use cases and scenarios in the requirements process
    (2005), pp. 561-570.
    by Neil Maiden, Suzanne Robertson
    posted to 2005 req scen by maike on 2007-06-14 10:49:50 as ** along with 3 people sga72 yamamoto aku8000
  • Conceptualizing the Influence of the Self-Service Technology Context on Consumer Voice
    Services Marketing Quarterly, Vol. 27, No. 2. (2005), pp. 22-50.
    by Nicola L Robertson, Robin N Shaw
    posted to 007_sst 2005 recovery sst by maike on 2007-03-26 13:34:34 as **
  • The Measurement of Attribution of Blame in the Self-Service Technology Context
    (2005), pp. 226-232.
    by NL Robertson, RN Shaw
    edited by S Purchase
    posted to 2005 cpl sst by maike on 2006-07-27 11:38:07 as **
  • The Dimensions of Self-Service Technologies and the Relation to "Self"
    (2002), pp. 3161-3167.
    by N Robertson, R Shaw
    posted to 2002 sst by maike on 2006-07-27 11:29:09 as read
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