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Logical and efficient conversation between patients and the telephone linked computer systemby: M. B. Smith, K. E. Burke, J. S. Torgerson, J. E. Stollerman, D. C. Kern, W. L. Hardy, R. H. Friedman
In Proceeding of the 12th Annual Symposium on Computer Applications in Medical Care (6-9 November 1988), pp. 463-469.
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AbstractThe authors have developed and implemented a Telephone Linked Computer (TLC) System that is capable of conversing with patients by telephone by utilizing voice synthesis. The TLC system has been designed to converse in a human-like manner. This requires speech generation (1) devoid of unnatural lapses and (2) system responses that are logical and appropriate.
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