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The five-tier knowledge management hierarchy Export

Journal of Knowledge Management, Vol. 10, No. 1. (2006), pp. 19-31.

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Many terms commonly used in the field of knowledge management (KM) have multiple uses and sometimes conflicting definitions because they are adapted from other research streams. Discussions of the various hierarchies of data, information, knowledge, and other related terms, although of value, are limited in providing support for KM. The purpose of this this paper is to define a new set of terminology and develop a five-tier knowledge management hierarchy (5TKMH) that can provide guidance to managers involved in KM efforts.


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