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Crucial roles of changeability of planning and appropriate apologizing in consensus building Export

Transport Policy Studies' Review, Vol. 7, No. 3. (2004), pp. 2-9.

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acceptance apologizing building changeability consensus fairness of planning procedural public trust

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These days, not a few transportation infrastructure planning can not be implemented due to lack of residents’ consensus or public acceptance. In this paper, I elucidate social psychological possibility to promote public acceptance of transportation planning while regarding the situation as a social dilemma (Fujii, 2003). It is discussed that people’s perception of procedural fairness regarding governmental procedure and people’s trust on government are social-psychologically important, and changeability of planning and appropriate apologizing for mistakes of the planning are crucial to increase public acceptance.


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