Interoperable Communication: An Analysis of SMS Text-Message Exchange Export

@inproceedings{citeulike:2713974, abstract = {Achieving interoperable communication across governmental agencies and jurisdictions remains a challenge and is simply taking time to implement. Initiatives to support agency interoperability continue. However, community responders remain in need of two-way device quick response tactics. SMS text-messaging is one viable interoperable communication technology that provides a bottom-up approach while offering benefits for everyday use. This research in progress studies the use of a web-based SMS text-message training application, designed to simulate two-way SMS text-message exchange. Speech Act Theory and the Theory of Planned Behavior are leveraged to carefully measure SMS text-message exchange. The overarching crisis scenario takes the role of the local community responder. Initial qualitative pilot results are presented and discussed, including next steps for this ongoing research.}, author = {Gomez, Elizabeth and Turoff, Murray}, booktitle = {Proceedings ISCRAM 2007}, citeulike-article-id = {2713974}, citeulike-linkout-0 = {http://www.iscram.org/dmdocuments/ISCRAM2007/Proceedings/Pages_45_50_10HOPS_09_A_Interoperable.pdf}, editor = {Van de Walle, B. and Burghardt, P. and Nieuwenhuis, C.}, institution = {ISCRAM}, keywords = {community-response, crisis-management, disaster-response, iscram, iscram2007, sms-messaging}, posted-at = {2008-04-24 20:12:01}, priority = {2}, title = {Interoperable Communication: An Analysis of SMS Text-Message Exchange}, url = {http://www.iscram.org/dmdocuments/ISCRAM2007/Proceedings/Pages_45_50_10HOPS_09_A_Interoperable.pdf}, year = {2007} }

TY - CONF ID - citeulike:2713974 L3 - citeulike-article-id:2713974 N2 - Achieving interoperable communication across governmental agencies and jurisdictions remains a challenge and is simply taking time to implement. Initiatives to support agency interoperability continue. However, community responders remain in need of two-way device quick response tactics. SMS text-messaging is one viable interoperable communication technology that provides a bottom-up approach while offering benefits for everyday use. This research in progress studies the use of a web-based SMS text-message training application, designed to simulate two-way SMS text-message exchange. Speech Act Theory and the Theory of Planned Behavior are leveraged to carefully measure SMS text-message exchange. The overarching crisis scenario takes the role of the local community responder. Initial qualitative pilot results are presented and discussed, including next steps for this ongoing research. TI - Interoperable Communication: An Analysis of SMS Text-Message Exchange T2 - Proceedings ISCRAM 2007 KW - community-response KW - crisis-management KW - disaster-response KW - iscram KW - iscram2007 KW - sms-messaging AU - Gomez, Elizabeth AU - Turoff, Murray A2 - Van de Walle, B A2 - Burghardt, P A2 - Nieuwenhuis, C PY - 2007/// UR - http://www.iscram.org/dmdocuments/ISCRAM2007/Proceedings/Pages_45_50_10HOPS_09_A_Interoperable.pdf ER -