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In CHI '00 Extended Abstracts on Human Factors in Computing Systems (2000), pp. 153-154, doi:10.1145/633292.633378 Key: citeulike:12030319
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This study investigates the effects of an intelligent agent's participation during team decision making. We compare intelligent agents and knowledgeable humans in terms of their relative influences over team judgments. Results indicate that intelligent agents exert disproportionate amounts of influence, even when they provide poor recommendations. Agents appear to have subtle influences over team discussions and subsequent decisions, and these effects are not always obvious to human team members.
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