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Cybersociology, No. 1. (1997)
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Abstract
Employing narrative analysis of ethnographic interviews with persons from a variety of socioeconomic, educational, and racial/ethnic backgrounds, this article examines the discursive structure of the digital divide debate as it is articulated among contemporary online users and non-users in the United States. The article argues that the discourse of individualism serves as a filter that shapes and distorts all private and public conversations about the digital divide and thus limits public debate on the subject. Some challenges to the dominance of ...
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Abstract
This paper considers some of the strengths and weaknesses of conducting synchronous online interviews for qualitative research. It is based on a study among gay/bisexual men that used both qualitative and quantitative methods to explore the association between seeking sex through the Internet and HIV transmission risk. Between June 2002 and January 2004, 128 gay/bisexual men living in London were interviewed one-to-one by the first author (MD) about their experience of using the Internet to find sexual partners and negotiating condom ...
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In CHI '04: CHI '04 extended abstracts on Human factors in computing systems (2004), pp. 1344-1347, doi:10.1145/985921.986060
Abstract
Interviews often serve as the cornerstone of human-computer interaction research. As a research method, they can both be deeply valuable and distinctly challenging. Pragmatic challenges of interviews include the travel that may be required to meet face-to-face with a respondent or the time necessary to transcribe the exchange. As a tool for conducting interviews, instant messaging presents some compelling potential benefits to mitigate challenges such as these. And yet, over the medium of instant messaging, the genre of the interview takes ...
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Abstract
In 2004, 111 million adults accessed the Internet looking for health and medical information. Qualitative researchers can apply long-standing principles of recruitment and interviewing to the Internet. The purpose of this article is to examine the theoretical and methodological aspects of Internet recruitment and e-mail interviewing. The authors address issues of appropriateness, adequacy, representativeness, sample bias, data fraud, flexibility and consistency in interviewing, timing, elimination of the need for transcription, oral versus written communication, reliability and validity, and ethical concerns. They ...
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Abstract
Three studies examined the notion that computer-mediated communication (CMC) can be characterised by high levels of self-disclosure. In Study One, significantly higher levels of spontaneous self-disclosure were found in computer-mediated compared to face-to-face discussions. Study Two examined the role of visual anonymity in encouraging self-disclosure during CMC. Visually anonymous participants disclosed significantly more information about themselves than non-visually anonymous participants. In Study Three, private and public self-awareness were independently manipulated, using video-conferencing cameras and accountability cues, to create a 2 × 2 design ...
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Abstract
In this paper, I map important messy elements that I learned from my five-month small-scale research project, one that was designed around pivotal works on online social research. I used computers and the Internet with Miñan, a young man living in Guinea, West Africa, in order to examine his perceptions surrounding the value of these technological tools for his future. Throughout the paper, I address multiple levels of ethics in practice such as recognizing the different effects that the Internet environment ...
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Forum: Qualitative Social Research, Vol. 3, No. 2. (May 2002)
Abstract
This paper builds on the authors' recent experience of interviewing by e-mail. It describes the principal characteristics of the "e-interview", as we term it, outlining the principal ways in which the e-interview differs from the more familiar method of face-to-face interviewing. Paying particular attention to issues relating to time, space and technology, the paper identifies the possible strengths and weaknesses of the e-interview. It discusses the potential of the e-interview as a research tool, perhaps as a complement to more established ...
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In Virtual methods issues in social research (2005), pp. 35-49
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Qualitative Research, Vol. 6, No. 3. (2006), pp. 403-420
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International Journal of qualitative methods, Vol. 8, No. 1. (2009)
Abstract
Qualitative data collection, especially conducting in-person interviews, presents challenges for researchers whose participants are geographically dispersed. Often alternative means of interviewing using communication technology are necessary. This was true for this focused ethnographic research exploring the experiences of participants who were connected to a particular cultural group by virtue of their similar experience but who were not located in the same geographical area. The purpose of this paper is to present the experience of using videoconferencing technology to collect experiential data ...
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Abstract
This article discusses the use of Access Grid (AG)—a form of video teleconferencing delivered over computer networks—to perform fieldwork. Interviews and group discussions were conducted with students and criminal court judges at sites remote from the fieldworker. A concept of ‘‘engagement’’ was used to identify distinctive interactional features and provide a first insight into the AG as a fieldwork medium. ...
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Abstract
This article argues for the potential that email interviewing has as a qualitative method in educational research. The article draws on research that uses email as a way of generating online narratives in order to understand how academics construct their identities. In doing so, the article considers the challenges that email interviewing poses for researchers who might wish to use the method as a way of studying and understanding academics' lives, particularly the nature of presentation and performance that takes place ...
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Abstract
This poster illustrates our experience using Internet Relay Chat (IRC) to conduct qualitative interviews with web developers. E-interviews with our sample did not suffer from methodological limitations identified in other studies due to the participants' familiarity and proficiency with this form of communication. ...
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Abstract
This article examines the use of computer-mediated recruitment and email intensive interviewing in contrast to more traditional methods of data collection. Email interviewing is compared to telephone and face-to-face interviewing with the same study population utilizing the same interview guide. This allows analysis of the advantages and disadvantages of each interview format to emerge. This serendipitous comparison opportunity arose from a study of the decision-making and bereavement process of women who terminated desired pregnancies after diagnosis of a fetal anomaly. History ...
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Abstract
In recent years the Internet has become a useful tool for carrying out research. The authors provide information specific to relationship research regarding qualitative and quantitative research methods, the advantages and disadvantages of online research, and practical concerns researchers may have regarding data quality and validity, sampling issues, and ethical considerations. They conclude with an empirical example of how the Internet can be used to carry out longitudinal, daily diary, self-report, and relationship research. ...
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Abstract
Educational researchers have a responsibility to ensure that in whatever research paradigm they work, the research that is conducted is done so within an ethic of respect to those who participate. This implies a number of responsibilities on the part of the researcher that include ensuring trust, dignity, privacy, confidentiality and anonymity. When research uses the Internet as the medium of investigation, these ethical responsibilities become more complex for the educational researcher. This paper discusses such complexities by examining the ethical ...
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Abstract
This methodological paper addresses practical strategies, implications, benefits and drawbacks of collecting qualitative semi-structured interview data about Internet-based research topics using four different interaction systems: face to face; telephone; email; and instant messaging. The discussion presented here is based on a review of the literature and reflection on the experiences of the authors in performing completed research that used those four interaction systems. The focus is on functional effects (e.g. scheduling and other logistics, data transcription and data management), as well ...
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(15 September 2009)
Abstract
Online Interviewing is a short, accessible and highly practical introduction to designing and conducting online interviews in qualitative research. James and Busher focus on helping the reader to understand the methodological and epistemological challenges of carrying out online interviews in the virtual environment. They highlight the many new ethical issues that face researchers in this medium. The authors also encourage an engagement with the critical theoretical issues that must be considered in the conduct of online interviews. The resulting book is a ...
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