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Organizational Commitment Revisited in New Public Management: Motivation, Organizational Culture, Sector, and Managerial Level Export

Public Performance & Management Review, Vol. 24, No. 2. (2000), pp. 177-194.

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motivation npm-reform psm

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This study revisits the issues of motivation factors and organizational commitment in the new public management (NPM) context. This study posits an exploratory model of organizational commitment as a joint product of intrinsic and extrinsic motivation factors, organizational culture, sector, managerial level, and individual characteristics. The model is tested by using data collected from public and private organizations in the Syracuse and Albany, New York, areas. Statistical results support proposed hypotheses with respect to sectoral difference, managerial level, and organizational culture. The statistics also suggest that intrinsic motivation factors are more significantly associated with organizational commitment than extrinsic motivation factors in the public sector. Compared to the private sector, managerial level in the public sector is less pronounced as a determinant of organizational commitment. Based on the statistical results, some managerial implications for NPM are also discussed.


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