Managing extrinsic costs via multimodal natural interaction systems Export

@techreport{Lunsford2006Managing, abstract = {Modern day interactions, whether between remote humansor humans and computers, involve extrinsic costs to theparticipants. Extrinsic costs are activities that, althoughunrelated to a person's primary task, must be accomplishedto complete the primary task. In this paper we provide aframework for discussing certain extrinsic costs bydescribing those we term over-specification, repetition, andinterruption. Natural interaction systems seek to reduce oreliminate these costs by leveraging peoples' innatecommunication abilities. However, in conceiving theseinterfaces, it's critical to acknowledge that humans arenaturally multimodal communicators, using speech, gesture,body position, gaze, writing, etc., to share information andintent. By recognizing and taking advantage of humans'innate ability to communicate multimodally, extrinsicinteraction costs can be reduced or eliminated. In this paperwe review previous and ongoing work that demonstrateshow multimodal interfaces can reduce extrinsic costs.}, author = {Lunsford, Rebecca and Kaiser, Ed and Barthelmess, Paulo and Huang, Xiao}, booktitle = {CHI 2006 Workshop: What is the next generation of human-computer interaction?}, citeulike-article-id = {4416701}, citeulike-linkout-0 = {http://www.cs.tufts.edu/tr/techreps/TR-2006-3}, editor = {Jacob, Robert J. K.}, institution = {Tufts University, Department of Computer Science}, keywords = {addressee, multimodal}, location = {Montreal, Canada}, month = {April}, pages = {134--137}, posted-at = {2009-04-28 20:14:27}, priority = {0}, title = {Managing extrinsic costs via multimodal natural interaction systems}, url = {http://www.cs.tufts.edu/tr/techreps/TR-2006-3}, volume = {TR-2006-3}, year = {2006} }

TY - RPRT ID - Lunsford2006Managing L3 - citeulike-article-id:4416701 N2 - Modern day interactions, whether between remote humansor humans and computers, involve extrinsic costs to theparticipants. Extrinsic costs are activities that, althoughunrelated to a person’s primary task, must be accomplishedto complete the primary task. In this paper we provide aframework for discussing certain extrinsic costs bydescribing those we term over-specification, repetition, andinterruption. Natural interaction systems seek to reduce oreliminate these costs by leveraging peoples’ innatecommunication abilities. However, in conceiving theseinterfaces, it’s critical to acknowledge that humans arenaturally multimodal communicators, using speech, gesture,body position, gaze, writing, etc., to share information andintent. By recognizing and taking advantage of humans’innate ability to communicate multimodally, extrinsicinteraction costs can be reduced or eliminated. In this paperwe review previous and ongoing work that demonstrateshow multimodal interfaces can reduce extrinsic costs. CY - Montreal, Canada EP - 137 TI - Managing extrinsic costs via multimodal natural interaction systems VL - TR-2006-3 T2 - CHI 2006 Workshop: What is the next generation of human-computer interaction? SP - 134 KW - addressee KW - multimodal AU - Lunsford, Rebecca AU - Kaiser, Ed AU - Barthelmess, Paulo AU - Huang, Xiao A2 - Jacob, Robert PY - 2006/04// UR - http://www.cs.tufts.edu/tr/techreps/TR-2006-3 ER -